Staff was very friendly and accommodating. They made a strive for excellent service and felt it was a positive environment for everyone.
Andrew
Andrew (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Jac
Jac (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Service, Service and Service
Outstanding service and luxury.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Mercy
Mercy (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Buffet breakfast was mediocre; much inferior to previous at the hotel. We were advised not to order a la carte because the kitchen was so backed up with room service orders.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Elegant, enjoyable, extremely helpful staff!
Truly elegant and a "home away from home!"
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Completely Lovely
Impeccable service.
Friendly, professional, knowledgeable.
Definitely a lovey memorable experience!
Bruce
Bruce (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
The Best of the Salamander !!!!
My stay was absolutely amazing being met by bellman who were very accommodating. The front desk was very friendly and professional and guided us through checking in. The room was absolutely stunningly beautiful with a great view.
Denise
Denise (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Pésimo desayuno
Todo bien. Pero el Buffett de desayuno está muy malo. Poca variedad. Mala calidad. Maservicio y un precio muy alto. Deberían mejorar su servicio de alimentos
oscar fernado
oscar fernado (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月24日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
jose
jose (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月10日
One night stay is enough to miss the old Mandarin
No minibars in rooms and poor buffet breakfast doesn't allow me to classifie this hotel as 5-star hotel.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Geir Karstein
Geir Karstein (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月7日
Mediocre hotel at luxury prices
The hotel had its ups and downs. The lowest point was that the crib we requested had a piece of metal sticking out into the sleeping area and was obviously dangerous. The temperature in the room also seemed to rarely match the thermostat as we alternated between sweating and freezing. But the staff were fabulous and the indoor pool was my son’s favorite part of the trip.
Michael
Michael (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月4日
Amber
Amber (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Clean, comfortable, nice view, attentive and friendly staff upon arrival. Quick check in
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
LaDonna
LaDonna (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Katherine
Katherine (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月19日
The room is nice, good bed and friendly staff but It did not feel like a five star luxury hotel.
- I sent a messenger prior to arrival asking if there were any renovations, they answered that the spa on the second floor was under renovation. But there was construction on the same floor and on the floor above us. We were waken up by hammering and drilling every morning. They offered to waive the cancelation fee but we could find a last minute hotel in the area so had to stay.
- At breakfast they informed us that the kitchen was busy with room service so our only option was the buffet.. Asked for a green juice or smoothie they said they don’t serve anything healthy (exact words). There main restaurant was close both Sunday and Monday. We had to have breakfast and dinner elsewhere.
- The lobby and bar are the same area two of the four nights there were loud parties, I don’t know why Expedia recommends it as a family hotel, the only other area you can gather in is a beautifully courtyard that has has traffic noise from the highway.
- They dont have any of the amenities or special details you expect from a luxury five star hotel, no turn down service or chocolate in your pillow, there is no attention to detail. The concierge was nice but not Very helpful.
- A thing I did like was they have free bikes you can use that was nice. They also have free coffee to take with you.