tableware and cave are not clean , toilet door can’t close . If we know the room in the basement we wouldn’t order .
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2019年2月10日
Nice Hotel
It;s a nice hotel. Near Banff downtown and away from crowds. Nice view provided.
Hui-Ju
Hui-Ju (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年2月10日
Not bad
Heater went down at our third night and the hot water is no longer available as well. That's insane under minus 28 degree. However, the hotel provides really nice environment and a overlook hot tub.
Bus service is available between hotel and downtown. Bus guest pass will be provided by hotel. Computer with printer is available for guest use (especially for us last minute printed out the boarding pass).
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2014年9月24日
Great hotel, love the space, kitchen, BBQ area
We have a large condo with 2 rooms plus a loft with 2 queens bed so we have a lot of space with just 5 of us. The hotel is great and we cook breakfast in the kitchen everyday. We saw there is a hot pool, very nice but we did not use it. We spend a night for BBQ dinner, quite a good choice as Banff restuarant is quite expensive and we can cook the steak and ribs
There was a strong smell of smoke that we couldn’t get rid of because the fireplace didn’t draw properly and the fan didn’t draw in the bathroom even though they replaced the blade . The staff was friendly and they gave us a 25 % discount for our inconvenience which we appreciated. I think we were just unlucky because other people we spoke to said their room was fine. The resort could definitely use some updates
Ed
Ed (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Family get away
Great location, the hot tub and sauna were great for us and the family! The staff was friendly and they were able to help when we needed things for the fireplace, bbqs, etc… really enjoyed our time and would consider staying their again.