Lovely staff, grounds and restaurants.
Great day trips included.
Theresa
Theresa (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Todo excelente
Humberto
Humberto (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
The food was excellent, service excellent, spa amazing .. the only complaint we had was the consistency with housekeeping.. the room was cleaned daily but when they take your towels .. they dont re-stock.. Front desk staff inconsistent with communications.. nobody sent the message to get our bags .. had to recheck with conciege after wating 1/2 hr after our 1230 pm appt. for the bell boy to come
Rosalie
Rosalie (10 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Francisco Rogelio
Francisco Rogelio (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月8日
The most unorganized resort I have ever been to. The app is not updated with daily activities, when you call to find out hours are weird and most times no one answers. Entertainment was not great or missing. Good after hours was non existent
kurt
kurt (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月7日
Svitlana
Svitlana (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月7日
We loved our stay. Beautiful place, fantastic staff, food and drink amazing. Room spacious and very comfortable. The range of pools were great
If you're after a beach holiday this is not the one for you as the beach has mainly been washed about but you can enjoy chilling by the sea.
We would definitely reutn.
Matt
Matt (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月6日
Property was very clean and nice. Staff were very attentive, would like to thank Alex one of the servers from Kampai, for making our lunches memorable. However, the beach was lacking and the app they used for booking restaurants was unreliable. Lastly, the resort comes with free airport transport, visit to the cenote or catamaran but this was never communicated to us until it was too late to book. However, overall great experience and would definitely come back again.
Kim Mitchelle
Kim Mitchelle (4 晚友伴旅程)
Travelocity 真實旅客評價
8/10 很好
2024年11月6日
Comida, excelente en variedad y sabor, albercas: excelentes y todas con bar, playas: solo para verlas, no puedes nadar, servicio: muy amable y dispuesto la mayoría de las ocasiones. Habitaciones: viejas, aunque cuidadas, no corresponden a 5*. Los beneficios de Gold de Hoteles.com no los dan, aunque la experiencia en general es muy buena.
Jose Antonio
Jose Antonio (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月5日
We didn’t like the food options. Dinner is reservation only! Room service food is good but no beverage options. Minibar & towels were not restocked daily. Breakfast buffet did not have many options & there is no beach meaning you CANNOT swim in the ocean. Pools need some maintenance. And be prepared for them to try & sell you a membership. We were approached multiple times in 4 days
Kristine
Kristine (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月4日
We traveled here with a big group of friends. We had a great time. The room was cleaned daily and stocked. I love being able to make dinner reservations with the app. Overall a fantastic experience.
Daniel
Daniel (7 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月3日
Not bad but Will Not be back. Good hiding Spot.
Claudia
Claudia (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月30日
Excellent for our 21 day holiday. Loved it all
Gail
Gail (20 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月30日
I was expecting a lot nicer of a resort for what we paid for. Food wasn’t very good and some of the bartenders were quite rude (especially at the martini bar). The property was clean and the rooms were decent
Carlee
Expedia 真實旅客評價
10/10 完美
2024年10月29日
The time share portion that was optional and the free gift afterwards seemed like a scam as we were charged anyways… other than that it was amazing
MATTHEW S
MATTHEW S (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月29日
Our first room was extremely run down. Phone was falling off the wall, shower leaked through the wall into the rest of the bathroom, sliding door detached from the wall. We were able to move day 2 to a newer building which was nice. We stopped to talk to a concierge about our VIP status and they had no idea what we were talking about. Dismissed us and said there was no beach club, no spa credit, even after showing my confirmation.
Alexandra
Alexandra (3 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月29日
Eine sehr große, in drei Teilbereiche aufgeteilte Anlage. Viele Restaurants, am Abend aber nur mit Reservierung möglich.
Größtenteils sehr hohe Qualität, dabei aber manchmal doch sehr kleine Portionen.
Aktuell kein wirklicher Strandbereich!
Leider wurde dieser mehrmals durch Hurrikans zerstört. Ebenfalls dadurch wurden auch riesige Betonblöcke (die weiter draußen als Wellenbrecher eingesetzt wurden) bis in den Strandbereich angespüllt. Dieser Anblick trübt doch etwas das Stranderlebnis.
Sehr, sehr freundliches Personal.
Zimmer durchaus qualitativ, tlw. nicht mehr ganz modern.
Insgesamt durchaus eine Empfehlung wert.
Peter
Peter (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月28日
The resort had wonderful and extensive dining options.
danielle
danielle (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月28日
The entire property is top shelf. The staff was incredibly and went out of their way to accomodate our entire group. The dining experience was exceptional.
Adam
Adam (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月26日
We had an amazing stay in a beautiful junior swim-up pool with the view of the beach! Food was amazing! Fresh from the ocean and local farms, great room service, margaritas non-stop, and housekeeping twice a day!
We can’t wait for our next trip!!
Barbara E
Barbara E (5 晚浪漫旅程)
Orbitz 真實旅客評價
6/10 不錯
2024年10月26日
The dinners were very good. The bands Blackcow and Circus Rock were very good. The included shuttle service to and from airport eas very good.
I did not like the beach. It was very rocky with little area of sand and shade. The concrete bunkers to protect the beach were the whole length and very ugly to look at.
There were many areas of the resort that were generally run down.
Ryan John
Ryan John (5 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月22日
Best experience ever
Stephanie
Stephanie (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月22日
The best experience in Mexico
Carolina
Carolina (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月16日
I had never felt that discriminated. The workers ingore you if you speak spanish even you are in Mexico. The tvs dont have internet connection, they said they are not smart tvs.