The environment is relaxing and the staff's service is excellent. The breakfast is good with different choices. We are staying at deluxe villa room, however we would suggest that the door of toilet and shower be applied with frosted look (at least in the middle part) so as to avoid embarrassing if two friends are staying in the same room.
真實旅客
4 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
TSZ YAN
TSZ YAN (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月10日
CHIHCHIA
CHIHCHIA (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月5日
Lin Yu
Lin Yu (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月15日
SHIN-SHIUAN
SHIN-SHIUAN (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月8日
CHIA HAO
CHIA HAO (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年2月21日
Ting Ping
Ting Ping (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月5日
Very good experience in Phu Quoc. The hotel is new and clean, staffs are friendly and helpful. The food was delicious. We had a memorable trip and will definitely come back again.
YUK TAK
YUK TAK (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年7月27日
KWOK KUEN VINCENT
KWOK KUEN VINCENT (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年5月15日
絕對會讓人想再來的飯店
CHIA-WEI
Expedia 真實旅客評價
6/10 不錯
2024年12月17日
I expect more from a 5 star hotel. It was often that they run out towels at the pools. It was chaos with both sun beds and towels.
The cleaning was not good and it was missing equipments.
Breakfeast and service was good.
And the gym was very good compare to many others I have been to.
Chan Minh
Chan Minh (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Henrik
Henrik (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Kuknam
Kuknam (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月9日
Lovely place but really strange rules
The villas and the beach area is really nice but you are not allowed to bring food or beer/wine from outside the resort into the villa…. The fridge in the villa is not even turned on and they will charge you if you use the kitchen…. Since food and drinks are quite expensive in the resort area, we had to leave the resort to eat and we could not enjoy the villa. Also these rules are really not clearly stated in hotels.com.
The strict rules at this hotel really took away from my experience, and I think they risk losing guests because of it.
Sara
Sara (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Martin
Martin (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
jiin
jiin (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Phantastisch
Hervorragendes Resort an wunderschönem Strand. Services nicht immer perfekt aber das freundliche Personal war stets sehr bemüht. Unglaublich reichhaltiges Frühstücksbuffet. Wir haben phantastische Ferientage verbracht.
Rene
Rene (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月13日
Bent
Bent (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Bumsun
Bumsun (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
YONGHEE
YONGHEE (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月24日
Fujino
Fujino (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月24日
I arrived at 10 p.m. due to a resort server error, but I didn't check in for more than 2 hours.
The manager did not appear to be trying to solve the problem.
We were able to be guided to the room at 1 a.m. after paying separately.
It was the worst situation because it was accompanied by children.
I got a call from Expedia the next day and corrected it
There was no separate compensation.