This was our second time at Mia Reef. Overall, our stay was good but the resort does need some major maintenance - wear and tear are very noticeable throughout. For example - shakey faucet, low water pressure, scratches on some furniture. The beaches are unbeatable on the island however! They never disappoint.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年9月29日
Si tu contacto con repecion es solo recibir la habitacion esta bien, pero no hay reabastecimiento del frigobar, no vale la pena quedarse más de 3 dias, el excelente trabajo que realizan los de limpieza y meseros se va al demonio cuando tienes que cambiarte de habitacion 7 personas en villas te pasan a 2 habitaciones con cama queen, pides el cambio y ni te pelan, y para subir otra cama se tardan, y si pides agendar taxi pidelo con 30 min de anticipacion para ver si asi lo piden que llegue a la hora que necesitas salir, recepcion no realiza las canalizaciones y cuando pides informe de las habitaciones el gerente regaña a los chicos que te quieren apoyar, nos toco huracan y literal fue el refugio mas caro que pagamos ya que en la habitacion se tuvo que quedarnuna persona en el piso y otra en silla, no regresaria a hospedarme
Anaid Miztli
Anaid Miztli (4 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月23日
We had been there once before, and it was cozy and clean in hospitality was great this time. It was dirty, lack of hospitality and overall rating was just not good.
John
John (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月19日
Everything was beautiful, adult and kid friendly.
Stefany Julia
Stefany Julia (5 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月17日
You go to the mia reef for the location. There is nothing else like it. Being said this is our third time staying here. The hotel up keep is falling short. The beach is shrinking yearly. But The staff as always is amazing. Shot out to the bar staff and waiters they do make your stay as amazing as you make it.
Cynthia
Cynthia (10 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月17日
La ubicación es inmejorable. La propiedad necesita de una renovación. Para mi, la habitación cumple, y hay un muy buen servicio. También existe oportunidad de mantener limpio los alrededores del hotel, en algunas zonas rocosas hay basura, y considero que el hotel podria limpiar el poco sargaso que llega a haber.
Oscar
Oscar (4 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月15日
The location was amazing! The rest not good. Only two places to eat. The buffet was small and limited options. The power went out on us one of the nights for 20-30 minutes. The hot water didn’t work the last morning I was there. I would not stay there again.
Brian
Brian (6 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月14日
Felix
Felix (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月6日
Jose A
Jose A (5 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月5日
The hotel is very good and has everything we were looking for. But I want say that the service is excellent! We went to the restaurant Las Marias, for Mexican and Italian food for three nights and the servers, Tomas and Patricio are excellent, nice guys! Thank you for everything
Talking about the beach, simply a Paradise, best beach ever!
I will back for sure
juan
juan (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月5日
We went with our two small children. Location was amazing and the beachfront was small but didn’t feel over crowded. We have been to isla before and knew we wanted to stay here due to no large waves on the beach. Especially for our small children.
Beach service was slow due to not enough staff on site. The hotel itself was ok. Didn’t feel high end. We stayed in the villas. The rooms were small and didn’t even have anything special. Food was good but redundant. Felt fresh but not varied.
I probably won’t stay here again. It was overpriced.
Jazmine
Jazmine (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月31日
Jose Orlando
Jose Orlando (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
Location and food were great. Rooms were clean. Staff was nice and the owner was there during our visit looking at the facility. I think improvements are coming. Overall they cater to families and little kids. We felt safe and the fish were plentiful.
Katrina
Katrina (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月29日
Está en una ubicación excelente, el mar y el sol como solo se pueden vivir en el caribe mexicano
Daniel
Daniel (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月29日
Loved the water! Beach is crowded and smells from the seaweed, it needs to be cleaned up daily. We stayed in the villas which smelled like sewer outside. One of the employees told us they don't need to have the best hotel because of the location.
Galyn
Galyn (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月28日
Very nice rooms
Raquel
Raquel (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Tiki
Tiki (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月26日
Overall experience was good away from resort. Nice for the room upgrade, greatly appreciated.
Inside reception area very clean, smelled amazing.
Not enough food choices (to me).
The room smoke detector or carbon monoxide alarms didn’t work, water want hot, took 45 minutes to get fresh towels, tv was in Spanish unable to get help changing settings, unable to properly secure the room while asleep the door lock latch thing was broken.
Lanay
Lanay (2 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月25日
Malo
JORGE ANTONIO
JORGE ANTONIO (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月24日
If your looking for a great beach this is the place, other than that the hotel is all around is pretty average, wouldn’t go back to hotel
Francisco
Francisco (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月23日
Todo muy bien
Juan Roberto
Juan Roberto (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月23日
olores fuy feos y muy sucio lugar
francisci j
francisci j (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月22日
For 3 out of 5 days, we did not have any water at all. The other 2 days has cold water. The WiFi did not work at our room. The bird sanctuary outside our VIP room left a strong bird poop smell and had bird loud all throughout the night. It kept us awake many nights. The staff would not help with the water issue and tried to say the entire island was out when in fact it wasn’t. Very disappointed. The manager said because we booked through Expedia, there was nothing they could do.
Natalie
Natalie (4 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月21日
I prepaid through Expedia, but they asked me to pay extra taxes, fees, etc. Also, there are tons of mosquitos in bedroom. I caught over 100 mosquitos, but they kept coming into the bedroom somehow. My wife and I got over 100 mosquito bites over 2 nights and we couldn't sleep.