Overall a great place to stay, would do so again, but I'll include some of the nitty gritty to be totally honest. First of all we booked it partly because it has a shuttle to universal and has two bathrooms for our group of 6. But the shuttle has only one leave time 9:30am and one return time 6:30pm which didn't work for us. We had a suite, the marble throughout was really nice. The main bathroom had a toilet/shower area separated by a door to the sinks so it was easier for multiple people to get ready.The beds were comfy, it had laundry in the room, the kitchen had almost everything you could need but the knives were truly terrible-dangerously dull- and there was no baking sheet which would have been helpful as well as a couple of larger serving bowls. There were sugar ants the morning after so be careful if ANYTHING is left out. We were up on the 7th floor. They don't do housekeeping for a suite but it took me a few days to realize there was a broom in the room. Better knives and no ants would have made this place impeccable.
Todd
Todd (7 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月3日
Close to universal studios and convenient
We have discovered a big hole in the mattress but were moved to a different room. We appreciate the response time on this. All rooms that are not a timeshare have a road view and a construction site. Ask for a room on the higher floor.
tress and had no WiFi thru most of our stay.
Inna
Inna (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月1日
You will not be disappointed!
So enjoyable! We will be back in a couple of months. We enjoyed the amenities. Every inch of this resort was so clean!
Heidi
Heidi (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月27日
Jamarcus
Jamarcus (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
BERTA
BERTA (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月17日
Erik
Erik (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月9日
Airton Branco
Airton Branco (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Home away from home
Amazing stay. Perfect for my friend and our kids. Very comfortable and staff was great.
vanessa
vanessa (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
My second home
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Beautiful room . Lake view was incredible
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
Very nice
Ella
Ella (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月29日
Nice place for the money
The hotel was ok. Not the nicest I’ve stayed at but definitely not the worst. I didn’t like that there was no housekeeping offered during the entire stay and the first night and next day we did not have warm water. The location was convenient, quiet and enjoyed having separate bedrooms, living room and kitchen.
Tamara
Tamara (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Michael
Michael (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Spacious for the family
Clean and spacious room. Kitchen had everything we needed. Super close to Universal, shoppes, and restaurants. Sofa bed needs a better mattress.
John
John (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Will return and recommend
Booked stay to celebrate our kiddos fifth birthday. The accomodations were spacious, clean with a great view. Staff was friendly answering our questions. Excellent proximity to theme parks, shopping and dining.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Thais
Thais (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月23日
david
david (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Dania
Dania (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月17日
Yale
Yale (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Excellent resort with basic amenities and lake view. Loved the outdoor fire pit.