The heating/AC mechanisms in this resort are interesting to say the least. We walked into our room and it was 63 degrees...after calling maintenance they tell us that the adjoining room was also running their AC which switched ours off??!! After "fixing" the issue, about 2 hours later it started to get cold again, I turn the temperature up and within about 30 mins it was 3 degrees COLDER. I check the vent and it's blowing cold air. At this point I'm tired and ready to go to sleep. I go to the front desk, they issue us another room..we pack all of our stuff and go to the other room and the key doesn't work. After waiting about 30 mins for security to show up and fix it, we finally get to sleep only to have a BRIGHT LIGHT shining through the bedroom window which has no curtains..while we also froze in the new room. Needless to say I'll pass on another stay at this joint.
Chaka
Chaka (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月2日
Bugs and floods
First room had dead roach, as well as major flooding from the jacuzzi tub water went everywhere, they looked like they never cleaned it, my socks were black within minutes of walking indoors. Yes it was spacious but that should come with the cost of bugs and major issues.
Sarah
Sarah (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Tammy
Tammy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Jay
Jay (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月27日
Maryuri
Maryuri (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月25日
The stay was great but they had an extra charge everyday if you needed new towels. I had a 5 day stay and I feel towels should have been included.
Darnethia
Darnethia (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Alana
Alana (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月15日
Dated, affordable, great pool area
The check-in attendant did not make eye contact and was difficult to understand. The room was dated and had a chemical smell but the grounds and pool are gorgeous! There are lots of fun activities and the price was affordable.
David
David (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Chyna
Chyna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Carlos
Carlos (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Kendric
Kendric (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
Eduardo
Eduardo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
eloy
eloy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Nice stay
The resort was well kept with friendly staff. Our space was not very soundproof, but we were out at the pool or away most of the time, so we still enjoyed our stay.
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
Great place
The resort was probably very nice when it was first opened but it was dated and not very well maintained. We had to wait two hours for our room to be ready, very inconvenient.
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Andres
Andres (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月31日
shannon
shannon (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Eduardo
Eduardo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Angela
Angela (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
great
very impressed I will return
allen
allen (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月12日
Ok stay
The property seemed well maintained but the a/c didn’t work it ran all night and only got hotter in the room. I called for maintenance and no one showed up. The water pressure was low. The hot water took five minutes to get warm coming out the faucet.