Lots of places to walk to, playground for kids up to age 10 or so. However, we were horribly disappointed that this was a NYE stay and the kids didn’t get to use the pool because it was out. Not anyone’s fault exactly but I chose this hotel from their pool photos for a fun night out. Instead we just watched tv all night because what else was there to do with small kids at a hotel.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
dominick
dominick (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月19日
Smoke and Mirrors!
Very stately and impressive from outside with great area in rear of building I would say geared towards kids and families. The shopping and restaurants you overlook is very inviting and fun! But, the drawn backs is the very cold temperatures while we where there due to construction under bar and restaurant. I mean freezing!! Lobby very small in fact the whole first floor is very chopped up not “Grand” at all the stairs you see in the pictures are down the hall very weird! Whatever! The most upsetting to us is ALL hidden fees!!! 29% wow!! The SPA considered world class as I was told was nothing more than average again 24%fee plus 5% service fee to the hotel and still a place for additional tip! Guests be aware. I won’t even talk about the restaurant!
Joseph
Joseph (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月5日
I stayed 2 nights and refrigerator was not replenished and the bathroom was not cleaned as well as it could have been and items not refreshed. the room was really really nice and comfortable but the room cleaner should be trained better or do better.
Kelly
Kelly (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Loved it!
Wonderful visit for New Years
Takaus
Takaus (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Laura
Laura (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Blaine
Blaine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Wonderful New Year’s Celebration
The hotel was beautiful, elegant and unpretentious. The staff were friendly and efficient. The free New Years Eve party was a nice bonus. Will definitely return
Tawana
Tawana (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Alex
Alex (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Raymond
Raymond (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月14日
Classless team
Other than Evan and the bellhops… The staff here is incredibly rude even though I have been coming here for over a decade. I spent over $30,000 in the last two years in the spa, etc., and they still are the most disrespectful individuals I’ve ever met. I will never stay here again. The spa staff. Awful and I was charged for a service I canceled. This is the ONLY bad review I’ve ever given on here. There was also a roach(I didn’t mention it since they seem to think the people including me staying here are looking for a discount) SO STUPID. No one dropping 2 plus grand in a night is looking for that!!
Amanda
Amanda (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月12日
All pomp and no circumstance
We requested concierge assistance to help with restaurant and event tickets. They never responded after multiple attempts. This hotel presents itself as high end, but without concierge service, luggage assistance, and valet it’s just a really nice expensive Marriott Courtyard.
Tippi
Tippi (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月23日
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月23日
Peter
Peter (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Pamper yourself
Wonderful overnight getaway. Beautiful hotel and grounds. Lots of good dining options nearby. On site restaurant has a great breakfast menu.
Sandra
Sandra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
Liteca
Liteca (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月8日
Excellent service and premium amenities.
Shana
Shana (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月6日
Great stay
Jordan
Jordan (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月30日
I met my daughters in Charlotte for a Girls Weekend. I was excited to bring them to this beautiful hotel but our room window was covered in plastic and outdoor scaffolding. It felt under construction. However, we did enjoy the pool and hot tub and it was nice to be able to walk to nearby restaurants.
Laura
Laura (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月27日
This is a gem! We love everything about this property!
FELICIA
FELICIA (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月20日
David and Paula
David and Paula (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
Absolutely majestic property. Rooms are beautiful and well appointed. Staff are great and room service and the restaurant are excellent.