Great experience!
Staff enthusiastic! Good location! The room is also very big and beautiful! But there is no gym. The room near the street was a bit noisy. But it is great!
The hotel is well situated, within walking distance of all the tourist attraction.
However it is Not worth the price & a 4⭐️ at best.
The hotel faces the water, which is nice. But the view from my room was the inside of an office building!!!
The alley between the buildings was used for delivery very early in the morning. That plus the cafe downstairs was very noisy.
Staff was a hit or miss. Some were very competent & nice. One man in particular was very pushy, looking for a tip. He also gave me wrong information & ignored my requests.
The restaurant has very limited choices.
Marie-Claude
Marie-Claude (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
NA
Jeffrey
Jeffrey (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月28日
Sidhartha
Sidhartha (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月12日
Sherri
Sherri (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月6日
kaoru
kaoru (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月29日
I have already recommended this hotel to family and friends. This was our experience and we all missed it as soon we had to leave Florence :
- welcome you receive at the door (no standard check in desk- instead you give staff your passports and they do their magic while you and your family enjoy delicious drinks in a very elegant and comfortable waiting room)
- the staff anticipating your needs (we are not good planners and they booked for us both attractions and train tickets; suggested and booked great restaurants)
- easy interaction by text message - immediate responses
- very warm and patient staff
- beautiful rooms (you feel you just hired a coveted interior decorator who redid your home- that’s right - rooms do NOT feel generically hotel-y, instead it’s like you are in a ln elegant but comfortable home- plush couches and chairs.)
- location- around the corner from all major tourist destinations, overlooking Ponte Vecchio but the entrance is much quieter.
- will return and stay there every time we are in Florence
Zara
Zara (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月6日
Yukie
Yukie (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月2日
Noor
Noor (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月29日
Lovely location in the heart of Florence
Nayef
Nayef (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月21日
excellent
Jae Wook
Jae Wook (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年11月19日
Ricardo Reis
Ricardo Reis (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年11月8日
Great hotel, great staff, I enjoyed so much
Nawaf
Nawaf (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年11月4日
jaein
jaein (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年10月9日
Excellent service and staff and room was really well appointed with good quality linen and bathroom products. Would definitely recommend it. Only slight issue was with breakfast where the service at times was slow and the food from the buffet was not especially inspiring but a minor grip which would not stop us from going back.
Great boutique hotel in an amazing location - can’t ask for better views of Ponte Vecchio - sitting outside for breakfast or a late afternoon Aperol watching people ambling by is magical - the view of the bridge from our 3rd floor suite was stunning