A lot of noise in the halls. Bed not comfortable, shower drain was plugged
Stephen
Stephen (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月24日
The property has a pool, it's listed in the amenities. When we were there in September it was not open. The manager was very rude about this and wouldn't refund anything or make any accommodations. DO NOT book at this hotel. The rooms were dirty, smelled wet, breakfast is terrible (cereal/fruit/cold eggs), the bathtub did not drain... the list goes on. I called the manager about a couple different things but she did not care. I also am reporting this property to Marriott - this is not Marriott standards.
Meghan
Meghan (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月24日
Ann
Ann (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月22日
Bed was hard. Room was beyond hot even after I set the AC low. Morning front desk lady was short with me and seemed pissed off. I would expect a smile or a good morning. Looked like she hated her job
Marc
Marc (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月21日
Joshua
Joshua (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月20日
Skip
Skip (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
Pleasant environment and safe
Marcia
Marcia (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
Great staff and breakfast. Everything was in good shape. Staff was super nice. The breakfast was delicious with a wide variety of choices.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
Kati
Kati (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月6日
Stay here frequently. Staff is great(Andy was friendly and helpful), breakfast is an awesome bonus. Kid friendly.
Kati
Kati (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月3日
The only issue that we had during our stay was with the performance of the desk clerk on duty when we checked in. As a person who has over 15 years experience as a desk clerk I found her ability to pass on necessary information was lacking. When Natalie asked if we would like housekeeping service we stated that yes we would. However, she never let us know that housekeeping was only done every two days. The first day was used up all the towels and when we returned that night to our room the room was not serviced and we had no towels to use. We went to the front desk and Natalie and the desk clerk was was replacing her at the end of her shift were extremely reluctant to give us towels to replace the wet ones. In the end we had to come back down to the front desk to get towels as they would not take them to our room. If there is a hotel policy that the front desk clerk could not leave the desk unoccupied I understand that. However they could have asked us to come and get the towels. Anyway, aside from that it was a very pleasant stay.
Robert
Robert (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月3日
The carpet in the room felt wet and sticky. The air conditioning vent in one of the bedrooms forced cold cool air directly into your face while trying to sleep. Separate bedrooms were nice and it was very quiet.
Ronald
Ronald (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月26日
Thin walls...the guest on the floor directly above us was walking around non-stop at 5 am. Could not get back to sleep. Otherwise, fine accommodations.
Alan
Alan (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月20日
Very clean and staff was so friendly and attentive
Jason
Jason (3 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月18日
For $300 a night I certainly expect SO MUCH MORE. The exterior is trashy and unkept. The hotel is very tired and needs updating, especially at $300 a night, even at half the price it would need updating. This hotel is a sad reflection on Marriott name. Staff was not friendly at all. Makes me wonder if Marriott has gotten too big and can not manage its growth.
James
James (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月17日
Great Stay
The room and grounds were clean, the staff was friendly. We would definitely stay here again. The breakfast selection was great, and the grab and go “store” was a much appreciated feature. We returned to the hotel after a concert late at night. Grabbing a frozen pizza to cook in our room was perfect!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年8月10日
Ryann
Ryann (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月27日
Lennel
Lennel (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月21日
Very comfortable and relaxing
Nice room for the price
Nicholas
Nicholas (14 晚浪漫旅程)
Travelocity 真實旅客評價
10/10 完美
2024年6月30日
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Rob
Rob (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月28日
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Luis Emilio
Luis Emilio (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月27日
All in all good value. The suits are a little "tired" and showing their age, but clean. The staff was excellent. The location is great for access to Downtown and the lakes.