Excellent quality and service. The beds were as comfortable as any I have ever slept on. The clock in the shower drain was immediately addressed.
Zhilei
Zhilei (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月18日
Jose L
Jose L (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Recomendable
Hotel lindo, buen servicio, calidad en alimentos
Alejandra
Alejandra (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月10日
Dj
Dj (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
Henrik
Henrik (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Una estancia muy agradable, cómod. La atención del personal muy increíble, en el restaurante de desayuno el servicio de Karina fue increíble una excelente atención de su parte excelente persona al pendiente de nuestro servicio en general todo el personal se portó excelente
Francisco Javier
Francisco Javier (7 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
Just ok nothing special
The hotel is very very short staffed .
The buffet is not open every night for dinner
The food is just ok . The restaurant by pool takes at least 1-2 hours to get your food .
Getting your room clean and getting clean towels was a job every day we had to ask and wait hours for them , coffe shop was down underneath the hotel in a real bad place and was just ok if you like a dungeon.
The beach was awful dirty dirt dirty even the water. No staff to keep it clean . The pools were nice but very very very cold . There are 4 restaurants but if you have kids you cannot go to the 4 th one adult only . We where a family if 6 adults an 3 kids an we would define pick a different place . We got tired of oh I will let them know or oh I will call someone . Not going there again . It’s only a 4 year old hotel but it feels very outdated. Not very clean cause the have no staff.
Cyndi
Cyndi (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
nallely
nallely (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月28日
Do not trust Expedia or hotels.com pictures
We got a very bad experience and change hotel 3 days before the end of our vacation. Halft of the elevators does not work. Tennis curt was destroy. Basket court was close in very bad shape. Mini golf was in bad condition. Management took all our complains and try to acomodate us but the infraestructure is damage. All pictures in hotel.com are fake. Service was good the staff always try to be helpfull but they do not have the tools to be a good resort
Adrian
Adrian (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Dont rent a car at the hotel
Lækkert ophold, ærgeligt at mini club ikke overholdte deres tidsplaner, eller fantastisk mad og lokation.
Lej aldrig bil igennem hotellet, utroligt uprofessionelt. Vi endte med at måtte tage en taxa fordi bilen kom 1 time for sent og manglede de ting vi havde aftalt. Ingen hjæp og hente fra hotellet.
Peter
Peter (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Una gran opción para ir en familia
El mejor servicio al cliente.
Todos tienen una atención increíble.
Elizabeth
Elizabeth (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Amazing
They always try thier best for performing. Friendly and lovely staffs.