Property is run down, the staff was friendly but not helpful and I never got my ice that I asked for…
Jennifer
Jennifer (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
It's a Ritz, So It's Amazing
This place is incredible. Service outstanding, place is beautiful and on the beach. It has all the amenities you would expect from a top hotel. But clearly a case of you get what you pay for. And you will be paying a lot of money for everything - $50 parking, $48 Resort Fee, expensive meals. So if you got the big bucks - go treat yourself!
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月27日
Cesar
Cesar (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月8日
Kristen
Kristen (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月7日
SKIP! no Ritz here!
This property is no longer Ritz level pr anywhere near it. Some of the staff were even RUDE, and it has the ammenities and service level of a DoubleTree. Very very poor.
Kristen
Kristen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Colin
Colin (2 晚行程)
CheapTickets 真實旅客評價
10/10 完美
2024年10月28日
Awesome
Peter
Peter (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月27日
stationnement payant(50$ par nuit).Restaurants trop cher.
matelas et oreiller non confortable pour un hotel de cette categorie.Tres bon service du personnel.Bien situé.
philippe
philippe (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月25日
Excellent property, staff very accommodating. Would return
Michael
Michael (4 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月23日
Great hotel and half empty but I got a room in which someone had smoked looking to the exhaust fans of the kitchen making incredible noise. Terrible
Alberto
Alberto (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月22日
Sandria
Sandria (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月21日
Property is old, but well maintained.
Walter
Walter (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月20日
First, I want to thank Jesus at the front desk who was amazing! The hotel is beautiful and all staff are extremely friendly. I loved the pool, bed, room, and balcony. The beach is long but not wide. Still amazing!
Patricia
Patricia (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月14日
The service is impeccable. Property is clean and maintained. Staff is very attentive to your needs and requests. The best in personalized service.
Bernadette
Bernadette (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月10日
While i was happy with my stay, i was somewhat disappointed that the “gold standards of service” that i was always so impressed by was lacking.
In every situation of walking throughout the hotel property I was always the one asking for assistance. And while i did get my answers (of service) i felt as if i was taking the employee away from something they would rather do.
Upon leaving the hotel I was actually forced to go back and open the door for my wife as the “bellman” was standing at his podium reading something.
When i asked for an extended check out - the young person types away and finally said “the best i can do for you is 2”. There was no question from her about our stay or if there was anything else she could do to make our stay better.
With all of these little things - i can survive (at other hotels) but the reason why we chose the Rirz was due to their higher customer centric services. The only thing that made us believe we were at a higher end hotel was the prices for everything!
Jared
Jared (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月4日
Waseem
Waseem (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月27日
The rooms wasn't what we expected from the Ritz
Sigelfrido
Sigelfrido (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月25日
Excellent hotel and location. Would stay there again. Only issue is the last night of our stay the air conditioning system was making lots of noise so we were forced to shut it off and sleep without AC for the night.