Everything is at the average level except the showering. We got problem of the hot water, which was unstable and the staff could not help. Which was at the midnight 12. Room is a bit old but clean . Breakfast is just common and nothing special.
YUAN-TSE
YUAN-TSE (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020年1月1日
Good location
Stayed here for two nights. The main advantage is the location, only a few minutes walk from the main square. Room is basic and standard but clean, and the point that I liked about the room is there is no carpet. Wifi connection is good.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2019年12月16日
中規中矩的飯店
Check in (11:00am) 跟Check out (9;00am)的時間蠻特別的 很適合一大早抵達 或是一大早要離開的旅客 早餐四點就開始也是很適合一早要出門的人
Very good service and friendly employee. Great location . It is easy to reach any famous location
Shih Kuan
Shih Kuan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Excellent, convenient hotel
Great setting, close to the square and friendly staff
Darren
Darren (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月27日
L’hôtel est splendide, en revanche les chambres standard sont médiocres et inconfortables.
Je ne recommande pas
Marine
Marine (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月24日
Antonio
Antonio (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月17日
The service stands out
I want to start by mentioning the service-my favorite thing about Hotel Novotel. The staff is very attentive and goes out of their way to help. And they do it very quickly and with a smile. The lobby is beautiful and historic. A lively place to hand out and drink mate which is provided nearly 24 hrs per day. The rooms are fairly basic but large. I had a king room. It had a large desk, refrigerator and coffee/tea bar. The bathroom was nice and had great water pressure, lots of hot water and thick towels. The bed was very comfortable for me. I like a firm mattress which it had. I know some reviewers have complained about noise but I found it very quiet. My room was at the back of the hotel. I didn’t have an opportunity to try the spa or the restaurant so I cannot give any information about that. All in all, I highly recommended Hotel Novotel. It’s a great value!
Kathryn
Kathryn (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月17日
Trine
Trine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月16日
Beautiful hotel, lovely staff
I spent three nights at Novotel Cusco, and it was an amazing experience. The rooms were spacious, clean, and comfortable. The staff provided excellent service, and the breakfast offered a wide variety of choices.