We Love Garza Blanca! It was our first time to the Cancun property, but have stayed at Puerto Vallarta & Los Cabos properties and loved them so Cancun was just as amazing!!
Billy
Billy (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
The room had an amazing view and the hotel staff was very friendly. The see through pool was our favorite. We loved the carousel.
ALEX V
ALEX V (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月13日
Michael
Michael (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月10日
kamel
kamel (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月29日
David Paul
David Paul (7 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年6月13日
Staff is awful
Natalie
Natalie (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月12日
The service needs to improve
Sheila
Sheila (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月2日
Angelo
Angelo (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月3日
The property was amazing. The food was a great, room service had a great selection. The spa was relaxing. If you are looking for a modern, quiet, and luxury resort with great staff Garza Blanca is for you.
Joseph
Joseph (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月27日
Amazing They just need a better beach
Raúl
Raúl (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月17日
Mayra
Mayra (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月14日
This trip experience at Garza Blanca has been the most amazing experience our family had in a long time.
The service, security, the food and facility amenities are more than a five start resort.
This the perfect place for family with young children and friends. Our kids ages ranging from 10 to 6 yrs old. Garza Blanca gave us the attention is hard to get in the states or any other country. We were truly treated as a FAMILIA.
Everyone works so hard to give you the best possible service.
We are thankful for all the waitress, bartenders and staff.
Muchísimas Gracias a Fernando, Oswaldo, Maria at Gourmet Hall. We enjoyed a fresh catch Sea bass 3 night out of our 5 nights. Sarai, Eduardo and everyone from the beach restaurant.
Muchas Gracias por sus atenciones.
Our home profession is based on science and finding a knowledgeable massage therapist is quite difficult sometimes.
I highly recommend Nayeli for a massage therapist. Her magical hands and energy speaks volumes.
Claudette
Claudette (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月12日
Great Property. Would have liked more quality dining options.
Craig
Craig (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月12日
Overall experience was great!
Food, service, staff, amenities all just wonderful!
Janet
Janet (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月10日
This property is so family friendly. The staff is amazing. I cannot recommend it enough for families of all ages.
Tyler
Tyler (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月1日
Amazing service by the most courteous staff!
The property is beautiful and exttemely clean - quite new and superbly maintained.
Food is mostly excellent in quality and quantity- could actually reduce the serving size in Hiroshi (less rice in sushi) and the steakhouse (14 oz option only for aged steak).
Even if you purchased the all inclusive option, the servers will bring an itemized bill each time you purchase drinks at the bar or eat at the restaurant andyou have to sign it. There is a small resort fee for each night.
Rooms, facilities like the fitness room and swimming pools are lovely. The beach is nice with white sand but a bit rocky in the water. The stone flooring by the pool gets super slippery and i saw 2 kids falling pretty hard.
There is no buffet lunch or dinner restaurants - but you can visit the sister resort's or do food truck or room service. It is advisable to book restaurants several days before you actually arrive.
Butler service was great.activities were good but dont expect late night parties at bars - it's not geared towards that kind of ambiance.
They do promote time share presentations but you can opt to skip.
The carousel at the front was a nice added feature!
Haewon Helen
Haewon Helen (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年3月30日
richard
richard (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月18日
Edgar
Edgar (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月26日
LUIS
LUIS (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月11日
Fantastic service service, staff, cuisine, room, grounds - the works. Would gladly stay again....jusy never through Expedia again.
Stefan
Stefan (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年2月1日
li
li (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年1月31日
Nutan
Nutan (7 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年1月30日
Very far away from everything. Staff was not friendly. Taxi drivers kept “recommending” tourist spots and activities and that’s NOT what I wanted to do. I wanted something local and made it clear. They took me to tourist spots where their friends worked. Another time taxi service was not on time for the airport. Was not offered spa service discount. Was not offered anything in exchange for the room upgrade that I declined (chose to stay in my own room because I wanted two beds instead of one). Waiters were very slow. Won’t stay here again.
Kelsey
Kelsey (4 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年1月23日
Jordan
Jordan (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年1月16日
This was our second visit. There was a problem with our reservation, the main supervisor at check in was extremely unfriendly and unresponsive. After hours we were finally able to check in, she gave us our room key and that was it. Did not tell us where to go or who could help us. I found a bell hop who grabbed our luggage and led us to our rooms.
We first visited when this hotel had just opened and it was amazing. No complaints. But now in order to have dinner reservations you have to get them through sales department which try to lure you into the 4 hour sales pitch. Diana was relentless and would not accept no for an answer. She made our dinner reservations all around 9:00 at night…we had 3 kids with us. We had told her this would definitely not work. So we walked into every restaurant we wanted to eat at and made our own reservations around 6:00 every night! Such a scam and we were so over her by day 2.
Everything else was excellent. Dao was our favorite restaurant. Shoutout to Alonso at the Lobby bar for making excellent old fashions. He worked so hard being the only bartender with a crowded full bar.
I also suggest NOT to get the mini massages at the pool. My husband and I both got one. We tipped $20 and the female masseuse talked trash about me In Spanish. He also screwed up my back, he pushed his elbow so hard into my shoulder blades it moved two ribs out of position. I was in pain all of vacation which was 3 weeks ago and have spent $400 of therapy to fix it.