Refrigerator didn’t work in room. Only thing that they could suggest was to put my daughter’s medicine on ice or they could “allow” us to find another hotel on the holiday weekend after we already paid. Then we find black stuff in the ice.. it was clearly mold.
Denzel
Denzel (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月21日
Manas
Manas (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Rita
Rita (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Huichin
Huichin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
hanyuan
hanyuan (8 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Kimberly
Kimberly (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Dawn
Dawn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Kimberly
Kimberly (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Thanksgiving with my son
Not sure if he was the manager but he sure could be. An amazing gentleman helped ilus with everything and so pleasant.
Pearl
Pearl (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Tawab
Tawab (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年11月30日
Went in for a wedding. While trying to get ready the fire alarm in the whole hotel went off continuously for 25 minutes had to leave the room and do make-up in the car, also the bathroom had a horribly sewage smell would have changed rooms if time would have allowed and the situation with the fire alarm hadn't been going on 10 minutes after getting into the room. Had to stop on the way back after the wedding to purchase air freshner spray and solids to put in the room to sleep in there. Left early in the morning. There was also black mold around the shower. When i checked my credit card statement there was an extra charge of $11.50 that i did not put on there at the hotel. I booked ahead of time with a third party and payed in full. They even told me at checking out i couldn't get a receipt because of it..
Over-all not a good hotel experience at all..🤔
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Kimberly
Kimberly (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月21日
henrinna
henrinna (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Great staff clean hotel
It’s always clean and the staff is always amazing no matter who’s working
Deonza
Deonza (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Victoria
Victoria (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月14日
Rene
Rene (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Great STAY !!!!
Great Overall Stay. Clean / Organized- awesome Front Desk Staff. Great Experience- highly recommend A++
GERMAN
GERMAN (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Feels Like HOME away from HOME.
Great Service, Friendly, Clean- knowledgeable front desk Staff, Awesome Experience. highly recommend A ++
GERMAN
GERMAN (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月4日
The staff was very professional and very helpful. The property needs a deep clean and badly needs updating. Too much noise coming from room above and room next-door. Breakfast buffet was minimal in the food was cold. Very disappointed in the breakfast. Was hoping to find a place to visit my grandson who is working there in Frisco. But will look elsewhere until and unless changes are made.