Room and bathroom were very small and nothing special. View was lovely
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Carmen Gladys
Carmen Gladys (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Gorgeous Property
Gorgeous hotel, would love to stay there again! The room was very comfortable and well appointed. We ate in the hotel restaurant and the food was delicious! A nice touch was the bottle of wine welcoming
us to Puerto Rico. They also had a wine and cheese happy hour.
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月19日
Cheryl
Cheryl (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Excellent!
Great service, lovely room. Chocolates on the pillow for turndown service. Excellent pins coladas at the bar! Very comfortable beds!
Sandra
Sandra (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Tourist on family trip
The staff was super helpful and responsive. There a few issues with our room which immediately addressed and fixed. This is the best service I have ever experienced in a hotel.
I highly recommend this hotel.
Alan
Alan (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Sarà bello dopo la fine dei lavori
Hotel storico in fase di ristrutturazione.Aria condizionata rumorosa
Mirella
Mirella (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Very Nice Stay
The location was perfect - right in the heart of Old San Juan. The history associated with this hotel was so interesting! They offered an historic tour of the facility, along with wine and cheese each evening. The restaurant was great! The staff was so kind. Our only complaint was that we couldn't quite get the air conditioner to a comfortable temperature.
Jane
Jane (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
Luis
Luis (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月8日
Great location and magical coutyard.
The hotel is gorgeous! Service was a bit inconsistent especially with housekeeping. There is construction going on, and final day was especially bad. I do not recall having any forewarning of noise,
thoretta
thoretta (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Orlando
Orlando (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月22日
SARAH
SARAH (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
kit
kit (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月3日
Convenient for walking around Old San Juan. Staff is nice and helpful. Hotel is tired and some parts are closed. Needs a lot of updating and a good cleaning.
Julie
Julie (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月29日
The hotel is in front of the cathedral of San Juan Bautista. It maintains its antiquity being a previous convent at the same time providing modern comforts.
One can walk almost everywhere.
I recommend the restaurant in the hotel. The food is good.
You’ll find the amenities provided by a four star hotel. The staff are very nice and professional.
imelda
imelda (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月29日
I absolutely loved my stay here, beautiful service, room with a view and restaurant. I loved being in old San Juan. This is a special hotel. A home from home. Huge thank you to the staff.
Lindsay
Lindsay (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月29日
Property is very nice but the shower had no body soap in the dispenser and very little or no conditioner
When I called the front desk they said they had nobody from housekeeping on premises to refill the dispenser
Oded
Oded (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月27日
Kimberley
Kimberley (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月26日
Lucero
Lucero (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月23日
Brittney
Brittney (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
Eliud
Eliud (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月20日
Andrea
Andrea (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月20日
The property is nice and located in a great area but this is not a luxury hotel or experience at all. We were given a room on the top floor and the elevator was broken the whole time we were there. We also had to carry our own suitcases up the stairs. Lastly, part of why I booked this hotel was because it had a gym but it was not air conditioned and there were no wipes to wipe down equipment. Even when I asked for them, they were never brought down which is disgusting. I wouldn’t stay there again.