The hotel is beautiful and the employees are wonderful and helpful.
The hotel is old but in good shape for the most part. Our sliding door handle to the balcony was almost falling off. The pool area is amazing and the views are so wonderful. We enjoyed it so much and were sad to leave.
Carolyn
Carolyn (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月13日
Hotel bem localizado mas meio antigo. Recepcao meio confusa. Só entregaram a chave do quarto por volta de 15horas.
GUILHERME
GUILHERME (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
james
james (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月9日
gerson
gerson (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月7日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Sharon
Sharon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Tosoro stay
Tosoro over the years has provided a great stay for my wife and me. The people from the front desk to the pool people are great.
Joseph
Joseph (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月5日
Unsanitary
Beware!!!! Hotel rooms are infested with Roaches. I notified the front desk staff about this and all they did was upgrade me to a room with more roaches. This is unacceptable and I should receive a full refund for my room. Management needs to rectify this
Chad
Chad (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
William
William (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
Emilio
Emilio (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月26日
Anthony
Anthony (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
los cajeros instalados no funcionan.
René
René (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
Emilio
Emilio (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
Slow check-in and out.
The check in and out process was exceedingly slow. It took at least 15 minutes to check out for each person once you got to the front desk. Because there was a line of about 7 people it took me an hour to check out. Check in also took a long time. They had to make copies of my passport and run my credit card three different times. Very antiquated system.
Heidi
Heidi (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
BENJAMIN
BENJAMIN (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月12日
Stay far away from this hotel
Hotel is old, dirty and rooms are like a dungeon.
When they can't find a water line or electrical line, they just knock a hole in the wall, do what they need to do and leave the hole. Toilet flushing is a mess, bathroom are dirty. Always need to where flip fops if you shower.
john
john (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Staff always well informed, happy and helpful
mark
mark (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Tesoro rocks.
Always a pleasure.
Steve
Steve (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Excelente!!
Estefania
Estefania (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Victoria
Victoria (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
MONICA
MONICA (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月22日
Ok stay, wrong room
When we arrived to check in, they told us they were booked solid, even oversold. They gave us a double room instead of a king room like requested. Then blamed it on us booking through Expedia, told us to book directly through hotel next time. Stayed 4 nights and they were never able to find us a king room of equal value of what we booked. That put a damper on our entire stay. However, our friend’s room was not available so they upgraded them to a full suite with 3 balconies. The rest of our stay was fine. It was all adequate, I wouldn’t necessarily say I was ever really happy with the service either. Aside from Alfredo at the pool, no one really cared if we were there. Alfredo was great!!!! We even noted in the booking that it was my 50th birthday!