Our stay at Mercure Gold Coast was our first family trip with our daughters. The hotel was clean, and the room was decent. Breakfast was fantastic, and the staff were friendly and welcoming.
However, one major downside was the lack of a lift. Navigating the stairs with our 6-month-old daughter became exhausting. We requested to be moved to a more accessible room twice, but unfortunately, no one got back to us, which was a bit disappointing. Despite this, the pool facilities were enjoyable, and overall, we had a pleasant stay. Just be mindful if you’re traveling with small children or a lot of luggage, as the stairs can be challenging. Overall we had a great experience.