Annoyed I stayed at this establishment several times in the pass amd had no issues. Today when i arrived they said they donot take my credit card. They said they donot take prepaid credit card . My credit card was a regular pay pal credit card.I had payed already online and it took my money .I had to call customer service to request a refund as the hotel said they was going to cancel my reservation. I called customer service and they said the room was non refundable and it went through on my card already.So I had to explain the situation at the hotel to the customer service and then they had to put me on hold to call hotel.Long story short a waste of a trip as I couldnt get another hotel room with my credit card because to get the refund it takes 7-14 days and the credit card company flag card for fraud as i had just booked a hotel so booking another one especially at a different place got it flagged. Long night of back and forth with customer services .
Diann
Diann (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月9日
James
James (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
chris
chris (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
Average
Hotel was okay and good for 1-2 day trip. Front desk and staff were friendly and helpful. The hotel is very outdated, bathroom was old, and room was very small. Room looked nothing like advertised on Hotels.com website.