The staff made the stay one of the more memorable from the different hotels we stayed in .
Benjamin
Benjamin (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月29日
Simply out of this world in every way .
khodr
khodr (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Sheila
Sheila (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月25日
Lucy
Lucy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月9日
Sandy
Sandy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月30日
ERNEI
ERNEI (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年8月22日
Prédio antigo mas totalmente reformado . ]
Staff super atenciosos
Vista maravilhosa
Susi
Susi (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年7月17日
Really friendly staff and wonderful private room and tasty food.
Jaime
Jaime (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年6月30日
Esam
Esam (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年1月15日
Beautiful Hotel
AHMET CELALETTIN
Expedia 真實旅客評價
2/10 欠佳
2022年7月29日
Krachbude
Charles L.
Charles L. (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年2月16日
Mark
Mark (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年1月20日
Can’t wait for our next stay!
If you want to spoil yourself, this is the place. The view and location are second to none. The staff was amazing. The pride they all have and show to the guests is heart warming. Of course, the building is historic and wonderfully maintained. Can’t wait to return!
linda
linda (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2021年8月18日
Exceptionnel
Un palace unique et plein de charme, un bar a liqueur et cigare top. Un lieu magique...
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020年8月19日
Very clean, excellent service, great location, fantastic facilities
真實旅客
3 晚行程
Wotif 真實旅客評價
10/10 完美
2020年8月18日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020年7月8日
Perfect central location, excellent concierge and staff can-do attitude. Facilities (pool, tennis, spa) are very good. Common areas could use some renovation, but the charm of a palace is definitely there. Rooms (we had 2 deluxe lake view) are comfortable with renovated bathrooms. Overall a great 3-night stay.
CR
CR (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2020年3月23日
Beware of bait and switch on room upgrade
The Hotel is Beautiful, the service was excellent. Special mention goes out to Eric in the ski and boot area and also to the spa personnel. The restaurants were excellent and the room housekeepers were also excellent.
Unfortunately the front desk management is not as professional as the staff. Upon check in they offered a reduced price room upgrade for 100 Swiss franc per night additional, but at check out they charged us 400 per night Swiss franc. Then argued with us when we raised it with them that this was not as stated. They couldn’t get in touch with the person who checked us in either. Not what you would expect from this grade of hotel. Hotel guests should be warned about this upgrade on check-in play and try to avoid the upgrade as the deal is not what they tell you at the time.
Laura
Laura (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2020年2月6日
Champagnefrokost
Fantastisk hotell med historisk sjarm. Champagnefeokost
A palace in a very good location by the lake, nice and friendly people, great service and free rides with a rolls_Royce to nearby spots, nice and spacious room, and very good breakfast!
We had an unforgettable summer stay in this palace hotel; definitely recommend!