General comments for my stays in the past week. The service was good. However, the Room facilities and cleanliness needs to be lift up immediately.
1. Stains and hair found on the sofa.
2. Wine cellar ventilation fan was noisy which woke me up during the night on my 1st stay.
3. Toilet bowl cover loosened.
4. Stains and hair found in a towel.
5. Curtains in the bathroom was dirty.
6. Basin was stained
7. Hair dryer was very dirty and dusty.
8. Stain found on the bed board.
9. There are screw holes in the bathroom wall that were not finished.
Alan
Alan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年4月30日
Alan
Alan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020年1月4日
Staffs are very friendly and helpful providing suggestions for restaurants and place to go. The room is spacious and the breakfast is also nice with many selection.
Very nice boutique hotel. Excellent location, good walking distance to visit. Good hotel service and customer experience. Highly recommended.
Eric Tat Wing
Eric Tat Wing (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年7月11日
空調有點嘈
Sui Cheung
Sui Cheung (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Weekend getaway
Great place in old Town, loved the area, location was perfect and was as advertised. Really like the family owned business and was a really nice property
neil
neil (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Excelente! Ótima localização!
Nelson
Nelson (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Wonderful gem of a hotel
Charming hotel, perfect location, accommodating staff, and great breakfast
Chris
Chris (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Excelente hotel
Hotel ótimo, com excelente estrutura. Quarto amplo e bem estruturado, peca nos canais de TV, não havia sequer um de notícias em inglês, mas em língua árabe, havia dezenas, não entendi a razão.
Localização muito boa.
rodrigo
rodrigo (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
Gary
Gary (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Zurich for New Years
Perfect location for walking to shops, restaurants and bars.
I called the week before our arrival and asked for restaurant recommendations for New Years Eve and the front desk referred us to the Brassiere Louis (connected to the hotel) which was lacking in service and more than twice what other restaurants charged for an evening meal.
Disappointed that they stated they had Airport Transfer but we were charge $75.00 for a 15 minute ride -- taxi service would have only been $25.00
Mary Webster
Mary Webster (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Lewis
Lewis (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月5日
Samantha
Samantha (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
ELIZABETH
ELIZABETH (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
Det var et superfint hotel. Venligt og hjælpsomt personale. Super beliggenhed lige midt i byen, kort afstand til hovedbanegården. God seng, stor morgenmadsbuffet.
Eneste minus er værelset var lidt slidt efterhånden. Malingen var flækket flere steder i loftet. Men eller et flot hotel, der kan anbefales. Er man til julemarkeder er Zürich en by man skal besøge.
Anette
Anette (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Lauren
Lauren (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
rakesh
rakesh (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Great hotel in fabulous location.
Nice hotel with fabulous location. Easy walk to shops, restaurants, train station, etc. Staff went above and beyond to ensure our stay was fabulous. Good breakfast selection. Would choose this hotel again if in the area.
Leslie E
Leslie E (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Noboru
Noboru (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月27日
Quarto pequeno e box com cortina.
Essa foi nossa terceira vez neste hotel. Nos deram um quarto pequneo no 2o. andar que não havia sido reformado. O teto estava com a tinta descascando. O banheiro era bem pequeno e o box era de cortina - diferente do que vimos no site. Trocaram a gente depoisa da primeira noite por um quarto pequeno, porém reformado.
Walter M
Walter M (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月23日
Péssimo
O hotel está velho nas fotos não mostra nenhum banheiro com cortina e o nosso banheiro era velho com banheira e cortininha, péssimo! Molhava todo o banheiro, o chuveiro não parava no lugar descia e ficava indo para o lado!!
Quando fui reclamar na recepção o moço disse que era o quarto q eu tinha pago!!!