1. I requested connecting rooms. Instead I was given adjacent rooms. That's not the same thing.
2. When I made the reservation, I was not told there would be a parking fee. $22!
3. The thermostat was almost impossible to read.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
JESUS
JESUS (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月25日
Alfredo
Alfredo (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月21日
Scott
Scott (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月5日
Courtney
Courtney (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月4日
The hotel itself really lacked on the room service & cleaning of our room. I’m used to my room being cleaned a certain number of times during a long stay (old towels being taken, trash being removed, beds being made) & that didn’t happen organically. Also, for the hotel to charge 22 dollars a night to park without it even being valet or a garage or even covered for that matter was a little ridiculous. The location was pretty but could’ve definitely got a hotel actually on a walkable beach for a comparable price.
Courtney
Courtney (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Great location and fun games to play
A wonderful location with basically a private beach in front (walk across road) and lots of fun things nearby (Legoland, museums, and The Flower Fields). Jacuzzi was a great temperature which is the main reason my wife picks a hotel. Uniquely they have fun games available for free to play (ping pong, corn hole, darts, etc.). Service was top notch and friendly. I loved their buffet breakfast though my wife was disappointed in their continental breakfast not having the berries and greek yogurt as advertised (only Yoplait and Mellons).
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Steve
Steve (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Bernie
Bernie (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月15日
Francis
Francis (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月15日
The restaurant could offer more food types
The over all of the hotel hallways elevators need a make over
The staff and Cleansing this was perfect
Lisa
Lisa (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月1日
Cynthia
Cynthia (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Darling ocean view room.. however: the windows were extremely dirty. Could hardly see out the the windows to the beautiful view!:/ Terrible.
Lisa
Lisa (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月27日
I stayed here for a work trip but would come back for the beach access and the grounds of the hotel. The outside areas are clean and well maintained with lots of spots to lounge and read a book. Just a quick trip across the road and you are on the beach.
The room was immaculate and the beds comfortable. Will stay here again.
Candace
Candace (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月26日
Manfred
Manfred (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
Great staff
Excellent breakfast
Wayne
Wayne (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月25日
Alexandra
Alexandra (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月23日
Cleanliness: Overall the hotel and room were clean however the pool needed some attention and had many bugs and debris in it, which was disappointing when we came specifically to hang by the pool. It also get quite busy on Saturday.
The service: Front desk staff was great. We asked for the third floor room w/ sliding door for best view and airflow thru room and was granted an upgrade immediately as well as given early access to the room. Service in the bar and restaurant was not very good. Craig is a real bummer behind the bar, and acted like we were bothering him to order drinks. The second night we enjoyed the live music on the patio but had to get up to get any help and the waitress never returned after our drinks and food arrived.
-FYI- They DO NOT have room service, although listing claims otherwise. You must order in person at the restaurant and take it to your room. Food and drinks were good however.
Location was great quick drive/uber to anything you need and walk across the street to the beach.
*Extra note: They do have free on-site electric car charging station on the back side of the hotel. Update the hotel listing to reflect this.
Overall I would stay here again.
Colleen
Colleen (2 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月23日
Our check-in went fine. Room smelled strange. Almost faintly like sewage. Could hear everything happening upstairs even late at night. Super noisy. No water in our room or on our floor. Couldn’t access the WiFi despite having the correct information.