我可否免費取消漢堡凱富套房酒店的預訂，並獲發全額退款？

可以。漢堡凱富套房酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

漢堡凱富套房酒店是否設有泳池？

是的，此住宿設有室內泳池。旅客由 07:00 至 22:00 可使用泳池。

漢堡凱富套房酒店是否允許寵物入住？

是的，寵物可入住，總共只限 2 隻。此住宿收取每隻寵物每晚 USD20的費用，你亦須繳付每星期 USD50 的按金。輔助動物豁免收費。

漢堡凱富套房酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。住宿設有免費露營車/巴士/貨車車位。

漢堡凱富套房酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：00:00。退房時間為 11:00。住宿可提供零接觸登記入住與退房服務。

漢堡凱富套房酒店是否附設娛樂場？

否，此酒店不設娛樂場，但漢堡商展場博彩場 (6 分鐘車程外) 及塞內卡布法羅溪賭場 (16 分鐘車程外) 就在附近。

漢堡凱富套房酒店店內與附近有什麼好玩？

漢堡凱富套房酒店備有室內泳池及健身中心。

漢堡凱富套房酒店附近區域有何特色？

漢堡凱富套房酒店位於漢堡市中心，短短 19 分鐘步程即達南岸高爾夫球場。

水牛城漢堡凱富套房酒店優惠

4/10 一般

2024 年 12 月 30 日

The room is old and feels bad.

sam (1 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 11 月 3 日

There was no breakfast available due to limited staffing. Called day prior to arrange my parents to check in ahead of me. Filled out all forms, called the hotel was reassured they would be able to. Then the were denied when they tried. Room had a leaking toilet and an unknown leak and when brought to management attention their solution was to carpet clean or get a refund and go somewhere else.

Vanessa (2 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 11 月 1 日

Room was filthy and needs repairs

Ashley (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 26 日

Cheryl (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 10 月 21 日

Staff was very accommodating but the hotel is in bad need of an upgrade. In the room stains on carpets, bathroom door broken and wouldn’t close, toilet wouldn’t flush, window screens had large holes cut out of them, key card often didn’t work and needed to be magnetized again. They are working

Matthew (2 晚友伴旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 21 日

Worst hotel stay EVER! There was a man in ou

Rose (2 晚商務旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 10 月 15 日

Meh

The eggs at the breakfast were just completely unappetizing. As usual, at hotels lately, the pool was “broken “. I think it’s just cheaper and easier to say that rather than letting guests use it.

Miriam (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 14 日

Place is dump, light is flickering over check in desk, screen you sign is crocked, the front desk lady said the jacuzzi was broken with a too bad look on her face, the room was dusty, blood on the wall by the shower. Wouldn’t have gotten in the jacuzzi anyways

kerry (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 7 日

Room windows where dirty. Both bed sheets where dirty and black spots all over found what looked like bug shells on the sheets. Also had hair in bed and muiltiple stains some looked like blood stains.also our toilet clogged up twice. When we contacted front desk we where given new sheets and comforters but no one came up to look at the issues

Black specks where all over both sheets and you can see what looks like a bug shell

Dennis (2 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 7 日

Great customer service but not very comfortable

Every employee we interacted with was beyond amazing. My family and I were visiting from the Albany area for the Buffalo Bills game. We didn't have a chance to check into the hotel before the game so we called the front desk to let them know we would be checking in after the game. The man who answered the phone was great and made sure to leave a note on our reservation to let the next shift know that we would be checking in very late and not to give our room away as a no-show. We didn't end up getting to the hotel until after 1:00am and the staff was ready for us. We got checked right in and we were in our room in no time. The woman at the front desk was so polite and made sure we had everything we needed for a great stay. Our room was clean but it wasn't very comfortable. We came with two adults and two teenage siblings (a boy and a girl) so we needed three total places to sleep. The room with the two full beds and a pullout couch seemed like it would be perfect. The room wasn't equipped with extra sheets or pillows for the pullout couch. The front desk staff helped us with that promptly. The couch turned out to be a mattress that seemed to only contain springs. It was not a comfortable piece of furniture to sleep on at all. The beds were not great but not too bad. The only other complaint was that the window in the room was cracked and the "fix" was a piece of tape over the length of the crack. Customer service was superb but hotel could use some help with the comfort part.

Erin (1 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 30 日

Received no maid service entire stay. Even upkk ok n request gave excuse vacant rooms have priority!

William (6 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 29 日

Got there to check in but was informed that my reservation was canceled no notification at all. Very upsetting and created a huge problem after traveling to get there. Will never stay in a Comfort Inn again!!!!

Rosemary (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 22 日

Friendly staff, clean room, good breakfast

Susan (1 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 19 日

Hotel canceled our reservation without letting us

They canceled our reservation without telling us. We were a pay on property reservation and I believe they canceled it because there was a big football game in the area and they wanted more money for the room. It was terrible experience to show up and not have a room.

Michael and Giselle (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 14 日

Clean, comfortable, dog-friendly.

Pet-friendly, pleasant desk clerk. The room, hallway, lobby and dining area appeared clean. The beds were comfortable. Lots of nearby restaurants. We'd stay here again.

Marcia (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 10 日

Brandon (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 10 日

We choose this hotel due to the proximity of Highmark Stadium. The employees who checked us in were wonderful! The continental breakfast was very basic, which was fine, but our room had a little bit of a damp mildewy smell but the beds and pillows were very comfortable!

Nicole (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 1 日

Very clean and friendly guest services rep

Brenda (1 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 31 日

Disappointed

Didn’t get the room I booked. The pool wasn’t open. The room was dirty there was dirt in every corner. Overall just would never go back.

amy (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 16 日

When first entering the building , the lights were flickering and you could tell it was not well maintained. When getting the front desk the employee was not helpful at all and then informed us the pool was closed. (This was the main reason we booked here was for the pool). The rooms were alright , but could have been cleaned better . Beds are small and uncomfy. Would not come here again.

Stephanie (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 14 日

Updates

Need to update bathroom with better lighting, walk-in shower and higher toilets, more convenient for older travelers and younger ones would also appreciate it.

1 晚行程

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 13 日

The receptionist at this hotel gave us a terrible welcome, acting as if we were bothering her and giving us dirty looks.

Sylvain (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 11 日

This was my second stay here. The staff were very friendly and breakfast was delicious. However our room was on the first floor and there was a crack in the window which was held together with tape and the room smelled like marijuana. Later that evening the toilet backed up. The front desk clerk gave us a plunger and explained there wasn’t a maintenance person on duty. My son had to fix the toilet and clean up the mess. The clerk did us a mop and fresh towels. The next morning I requested a refund of some sort and was told management wouldn’t be in until Monday and I should hear from someone. I understand things happen but this was a bit much.

Donna (1 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 3 日

Don’t take room 111

Initially we were given room 111, and spent the first in that room. This despite the fact that management knew that the door lock was broken and the window didn’t shut all the way or lock. After complaining we were given a normal room for our second night. They are too cheap to fix the damaged room .

2 晚行程

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 2 日

It was a nice stop for the night while traveling. The staff was really nice.

Malcolm (1 晚行程)

Expedia 真實旅客評價

漢堡凱富套房酒店

Comfort Inn & Suites Hamburg - Buffalo South

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常見問題

我可否免費取消漢堡凱富套房酒店的預訂，並獲發全額退款？

漢堡凱富套房酒店是否設有泳池？

漢堡凱富套房酒店是否允許寵物入住？

漢堡凱富套房酒店是否設有店內泊車位？

漢堡凱富套房酒店的登記入住及退房時間為何？

漢堡凱富套房酒店是否附設娛樂場？

漢堡凱富套房酒店店內與附近有什麼好玩？

漢堡凱富套房酒店附近區域有何特色？

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