This day started off to a bad start. They said I had paid for breakfast, but I didn’t choose a breakfast option. They wouldn’t refund anything. I didn’t eat any of their breakfast. The employees are not very helpful very rude. When you asked him any questions they don’t try to make anything, right They just refer you back to Hotels.com. I looked at my receipt on Hotels.com. I didn’t see where I had paid for breakfast on the receipt. They insisted I did. We didn’t eat breakfast there and they wouldn’t credit anything back. The rooms were not very clean. There wasn’t enough towels in the room. Don’t know why the rooms wouldn’t at least be stocked with four towels. They only had one towel in there. I had to call down to housekeeping to get a towel, valet guys are not very nice when I called to ask a question they were very put off and then I was still talking and they had hung up the line
Lana
Lana (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
真實旅客
7 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Wendy
Wendy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Ricky
Ricky (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
William
William (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Andrew
Andrew (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
Alexander
Alexander (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Luz Merary
Luz Merary (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月25日
Dionne
Dionne (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Montana
Montana (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月24日
Our Princess Cruise
Safe was mot accessible - 3 requests to fix- failed. Tub did not drain properly. Front desk staff were not hospitable when checking in. Front desk did mot acknowledge us for at least 10 minutes, even though there were 4 staff members and 1 customer being helped. No staff member even made eye contact. When two pilots came to the line behind us they were immediately called to the desk by the staffers who were not helping anyone. A staffer who was standing by the staff member helping the original customer, simply walked away… again w/o acknowledging us and avoiding eye contact…. Simply rude.
Sharon
Sharon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Great Ft Lauderdale hotel
Hotel was updated. Room was comfortable and clean. Perfect location. Loved being on the water & watching the boats go by. Friendly & welcoming staff.