The hotel was really nice. The staff did help us in many areas but even though they lived in Durban their knowledge was fairly limited about the area. All we were told was not to go out at night as it was not safe for white people. Even during the day do not wear a watch or show your phone. When I asked about groceries or getting a sim card they didn'r really know where I should go. Eventually a porter told me the best place to go which was only a 5 minute walk. The restaurant and staff in there were superb. The meals were excellent. And the prices were so cheap compared to the UK.
Lee
Lee (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月11日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年6月11日
Proximity to the beach, did a lot of complimentary specials for Comrades participants. Fantastic breakfast options. Staff were polite and welcoming. Would highly recommend the hotel
Cleopatra
Cleopatra (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年1月1日
Sicret Sylvester
Sicret Sylvester (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年11月29日
Rooms were excellent, outstanding value.
Located right alongside beach.
Staff extremely helpful.
Michael
Michael (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年11月25日
Ótima hospedagem.
Me surpreendeu o conforto decoração atendimento nota 10, principalmente do bartender Sanele que percebendo que estávamos bom tosse preparou um chá especial. O café da manhã é perfeito e completo, o restaurante fornece refeições deliciosas principalmente as pizzas. E fica a beira mar.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2023年10月6日
Nice Place
We enjoyed our stay at the Edward Hotel. Very nice staff and great room and terrific breakfast
randy
randy (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年7月10日
Feedback
The customer service was very disappointing, it did not seem like people cared or were keen about meeting our needs as customers of the hotel. Maybe a refresher course would be beneficial.
I would like to commend the quality of the food as well as the service of the chefs, no issues there and great customer service from the team that were making our breakfast and how they deal with us as customers. The rest of the hotel employees can learn a thing or two from them.
The cleanliness is also on point and commendable.
If there are many people or peak periods, maybe the number of employees should be increased to accommodate the increase in demand as that directly affects the service levels.
Lastly, maybe alternative power during load shedding is an option to consider too?
Fancy
Fancy (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年5月20日
Super amazing service from all staff! From the reception to the restaurant to the service staff. Excellent excellent service!
Jayson
Jayson (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年5月15日
Philip
Philip (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年5月12日
Ruth
Ruth (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年5月2日
Hemduth
Hemduth (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年4月16日
World class hotel
Excellent service, food and room service. Efficient, friendly and speedy service. Highly recommended. Definitely going back to stay here.
Jayson
Jayson (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年3月26日
Service is excellent, hotel is aged but good value for money
Don’t look safe to walk outside at nights
Use hotel transport preferably
Would probably book hotels a bit north of this hotel next time
Lackram
Lackram (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年3月9日
Ana
Ana (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年2月10日
Amanda
Amanda (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年1月31日
Geop
Geop (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年9月26日
perfect
it was amazing
elsie
elsie (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年9月6日
perfect
It was so nice and convenient. The staff was super friendly.
Black Trek Travel
Black Trek Travel (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2022年6月12日
Very noisy second night with the neighbouring room having a party and singing until 1.30am! Otherwise good service and great breakfast
Leon
Leon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2021年12月7日
Selina Masepalo Goitseman
Selina Masepalo Goitseman (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2021年6月21日
It was a wow. I will come back with two other families. Will want three rooms with inter connecting doors