The location in Times Square was amazing, as was the view, and the service was excellent. This is what you are paying for and getting. Everything else is mediocre at best. The bed was one of the worst hotel beds I've slept on - I've had a better hotel bed in very cheap hotels. There are no microwaves or refrigerators in the rooms, so do not plan on keeping any leftover food! The paint was peeling off the bathtub, the a/c setting was not changeable (it is just whatever the hotel is set at, you can crack the window, though, if the temperature outside works), and there is only one rolling office-type chair to sit in in the room other than the bed.