Alan was super friendly and explained everything to us, facility is amazing if you want to disconnect for a couple of days, vibes were great! Will definitely come back
Sarahi
Sarahi (2 晚浪漫旅程)
Orbitz 真實旅客評價
8/10 很好
2024年8月9日
The staff were really great. Jorge (the bellhop) was really friendly and helpful. Daniel was my driver and I highly recommend that you travel with him. I DOMT LIKE THAT THIS HOTEL DOESNT HAVE COMPLIMENTARY AIRPORT TRANSFER ESPECIALLY SINCE you got to pay for literally everything else. The food was ok. It was Chevy (not as authentic as I would like) big down side was the shared bathrooms and shower. Another downside was that the air conditioner didn’t completely cool down the tent. But overall I loved the stay and had a great time. Would definitely do it again.
Yajaira
Yajaira (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月3日
Gerry
Gerry (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月25日
Pokahonta
Pokahonta (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月7日
Dit us gewoon een paradijs! Echt heerlijk geslapen in de goede bedden. Je loopt zo het strand op, prachtige locatie en ook het eten was goed. Heerlijke douches en geweldige sfeer. Echte aanrader, lekker rustig, terwijl de snorkel excursie op letterlijk 50 meter zit.
Johan
Johan (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月30日
Ankit
Ankit (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月28日
How to get there
Directions were confusing, roads on the phone did not match same name. You want to go down rt 15 but really no sign saying rt 15 , right at the start of tulum main strip on 307. Go down to were it makes a sharp turn to the rt. At that point there is a rd that one may think its just to the hotel depending on if you there durning day or night. That is the road you take in. Its is almost a 105 degree turn to the left. We were not able to find it first night and had people giving us all sorts of directions. Would try to get there in day light. Kindof disappers at night if you dont know what your looking for and dont know if your on the right road.
cory
cory (4 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年3月1日
Veronica
Veronica (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年2月2日
The tent i rent is old and not clean.
tan
tan (3 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2024年1月29日
Kristy
Expedia 真實旅客評價
10/10 完美
2024年1月24日
Dmitri
Dmitri (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月15日
Alesya
Alesya (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年1月14日
Sergio
Sergio (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月12日
lauri marcio
lauri marcio (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年1月5日
GlamIKAL is located within a natural forest preserve and has gorgeous white sand beaches. The unit I stayed in was clean and nice and very close to the beach. Housekeeping was very hit or miss and you could hear the neighbors even lightly talking so I would recommend brining headphones and an eye mask.
The pros: The meditation/yoga classes they are offer were great. If you are staying at GlampIKAL you receive one 200 peso class for free. The classes range from 200 to 350 pesos. They also offer a wide range of on campus and off campus healing modalities. The best thing I did on my trip was the Healing Sound Therapy at a Private Cenote in the jungle with Diego. Couldn't recommend it enough!
The cons: The restaurant at IKAL is by far the worst restaurant I've been to in my life. I waited an hour and 15 minutes for overnight oats that never came after speaking to 6 people which made me miss my meditation class on winter solstice. I stayed for 7 days and on all but one occasion I had major issues at the restaurant. Every person I talked to at GlampIKAL said the same thing and most of the issues were when there were only a few people even eating at the restaurant. The restaurant is also wildly expensive and the food is average at best. The problem is that other than Matcha Mama (which is good but has limited offerings and were frequently out of items) there isn't any other food available at the hotel which made is very difficult when meals would take 1-1.5 hours when you order
Ryan
Orbitz 真實旅客評價
10/10 完美
2024年1月2日
LUIS FERNANDO
LUIS FERNANDO (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2023年12月19日
The grounds of the hotel smelled rotten, like poorly draining sewage. The glamping tents are completely covered in mold.
Joseph
Expedia 真實旅客評價
10/10 完美
2023年12月10日
Nancy
Nancy (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2023年12月2日
The property is on a beautiful location of Tulum Beach, we really enjoyed the Yoga Class and beautiful beach nice and clean, but the property glamping was horrible the tent was dirty and broken they upgraded us to a better tent but the AC was not working and the bed had bedbugs
Jose
Jose (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年7月24日
Exelente hotel para mi el mejor de todo tulum luego de inconveniente se reinvendicaron son los mejores
Jesus
Jesus (3 晚浪漫旅程)
Orbitz 真實旅客評價
6/10 不錯
2023年7月17日
First, they gave us terrible directions to get there and there is no visible sign at the property. We were lost for 2 hours and tried calling a few times and when we stopped somewhere with wifi and nobody answered. The power went out a couple of times the second night we were in leaving us in a hot tent with no AC or lights. I requested a reserved bed area by the beach. One was not reserved for us as they said. When I went to check out, there were several charges for tips on my bill. About $1000 pesos worth. These were added on my food bills by underlining a gratuity amount when you sign. I didn't underline any amount so I guess someone there did. The property was clean and beautiful, but the customer service was lacking a lot.
Kristen
Kristen (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年7月11日
Zandra Louise
Zandra Louise (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年7月7日
ELIZABETH
ELIZABETH (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年6月8日
Fun ended when the security guard threatened me
Overall a beautiful property by the beach and a pleasant experience which turned horrible on the day of check out when I was threatened by their security guard for using one of their carts to help carry my luggage to the reception. You need carts as there are no paved paths from the reception to your cottage or tent. I was told by the receptionist that someone from the staff would come with a cart and help with my luggage, but no one came so instead I myself got a cart and pushed it to the reception as I didn't want get late for my bus. It was hard to understand why an employee of the hotel, especially a security guard would be aggressive towards a guest for using something as simple as a cart.
The food portions are small for the price you pay at the restaurant, i would consider trying some of the other options nearby.
The AC wasn't much help during the peak of day.