It was more dingy than what was shown on the website. The heat didn't work at all. There was no hot water. The curtains didn't close all the way. There was also a roach crawling around the bathroom. The staff were nice, though.
Meagan
Meagan (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月5日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Jimmaron
Jimmaron (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月2日
Nichole
Nichole (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Benjamin
Benjamin (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Amazing
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年12月25日
Gross
Hotel room was gross, there was questionable stains all over the floor. The TV didn't work and the whole floor we stayed on had a very strong smell of curry and body odor. The hot tub was set to 87 degrees fahrenheit which was Luke warm at best and there was drug deals going down in the parking lot.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Good place
Friendly staff nice hotel
Bruin
Bruin (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月15日
Down hill
WiFi didn’t work, hot tub was cold, lightbulbs were out in the room. Place is definitely going downhill.
Chris
Chris (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月9日
bad experience
Overall the hotel is very run down, don't be guided by the photos (like me) they are obviously very edited. The room was extremely cold and the air conditioning is not enough. The sheets were covered in makeup, the shower had hair on the walls, the curtains don't close completely and the windows are floor to ceiling. The bath towels are very small and shabby. A very bad experience. I definitely won't be going back. There are better options for the same price.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月7日
Very Dirty
As soon as we got off the elevator on the 5th the smell was horrific. The heater in the room was so loud we could not sleep. We left around midnight and they would not give us a refund. We had a suite & the tv in the sitting rm did not work, the pillow case did not look clean, floors in both rooms needed swept. Honestly just an awful experience.
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Michael
Michael (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月14日
Katrina
Katrina (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月9日
Vince
Vince (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月5日
Danielle
Danielle (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月5日
I give the room 1 out of 10 for cleanliness. No towels were left in the room (When we asked the front desk about it, housekeeper standing next to him shrugged her shoulders and walked to the back room). No hand soap in the despenser. Toilet didn't propley flush and ran all night. Patio door was FILTHY! Floor was not vacuumed or mopped. Old 2 liter of opened coke was left in the fridge. Beyond the WORST hotel I have ever stayed in.
I booked this hotel because it looked like a decent pool and had a hot tub. Pool was cloudy. Hot tub was colder than the pool. All my husband and I wanted to do was relex in a hot tub after a long drive.
When we were checked in, we got to the room and key card worked. Light was green but when we went to open the door it was locked. We tired 2 more times before we went to the front desk. Front desk attenedent rescanned our keys and gave us a "new" room. I believe he gave us keys to the wrong room. I hope we didn't scare the people in the room and thank goodness they properly locked the door.
Unless you do not care about anything we had to say I WOULD NOT RECOMMEND THIS HOTEL!!!!
I read the comments after we stayed (I know I should have before we booked and learned my lesson). Any comments from management left are a joke. They didn't fix any of my problem's left by other guests.
Angela
Angela (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月4日
The hotel was not clean and the hot tub would not warm up. There was black fur floating in the pool. I had to park behind the hotel and walk through an unsafe area where people were laying on the sidewalk. The pool was supposed to close at 10 we had a pool side room. It was after 10 and the pool was still occupied with loud guests. My card was charged (not a hold) $100 on top of the amount paid to Hotels.com
Jessica
Jessica (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Johnny
Johnny (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月4日
We have stayed here before but it's gone way downhill. Tried to check in but key cards wouldn't work. Before we were able to get working cards, we were treated rudely by staff. There were homeless inside and out. Trash all around the parking lot, elevator making loud clunking noises. Definitely do not recommend this hotel.
Nathan
Nathan (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月4日
It was absolutely terrible. It smelt terrible. The shower pressure didn’t work. It was scary. Do not recommend.