Most of the staff were friendly. I stayed for 4 weeks. They only cleaned my room one rime and she did a horrible job. I keep my space clean so I only needed her to vacuum and wipe down. She told me she was on light duty and did not have a vacuum so she sweep the floor with a broom. When I asked could my room be cleaned more often I was told they only clean ever 14 days. I am wheelchair impaired. They wouldn't even yake out my trash. When I asked for clean towels she took the ones I had a put them in the wash, when she gave it back to me she balled them up and put them in a trash nag. The free breakfast was nutri grain bars, packaged mini muffins, packaged instant grits and coffee. They advertise free breakfast from 6 til 9, I came down at 8am and it was all gone. The clerk told me its because of the construction workers. I am glad I was able to get a wheelchair accessible room. The room was fine but as a handicap person I wish they could have at least taken my trash out. I physically could not wheel myself and carry the trash way down to the end of the corridor. It was rude and inconsiderate. I had to have my son drive an hour to do that for me. The room was fine tho. It had everything I needed. If you are not wheelchair impaired you will be fine.
Regina
Regina (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月29日
Pedro
Pedro (10 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
The desk manager was extremely accommodating when we found our room to have issues! Second room wonderful!
jennifer
jennifer (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月15日
Do not stay here. Not safe by any health rules
Horrible not safe for anyone to stay. No breakfast. Only a couple of pastries The pic in the description is what you get empty table. Rust in the bathroom and kitchen . Things falling apart Horrible smell like mold. Bad for my asthma. The outside of the hotel did not look safe at all.
I left after a few hours and found other hotel. Horrible. And normally I don’t complain
Victor
Victor (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Charlene
Charlene (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月13日
Nick
Nick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Shantiea
Shantiea (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月12日
Not happy
During my escape due to the hurricane that destroyed everything, majority of the team members had a nasty attitude. The one lady that’s from Jamaica and the plus size light skinned lady were the most friendly and helpful. I believe the 6.2 stars on the website were very generous. Extremely out of date, toilet didn’t flush, ac barely worked.
Nick
Nick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
Sandra
Sandra (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月28日
Waste of time
We have to go downstairs multiple times after checking in as our room key didn’t work. After the 3rd time we were told they moved someone else’s reservation and gave us their room on the first floor. From there, we finally got into a room and there were roaches so we immediately went back to the front and checked out
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Really good quality and service!
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Very good quality and service!
Migdalia
Migdalia (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
Charlene
Charlene (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
I enjoy staying here it’s quiet
Hassan
Hassan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月13日
Sharpnda
Sharpnda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月9日
Service is very good! Good property conditions and very convenient to my needs.
Migdalia
Migdalia (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
Victor D
Victor D (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
It was everything i expected and more. Just wish there was an optional monthly rate.
rodney
rodney (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月30日
A little more cleaning in the room and the bed need to be flipped over. At Rome, 214.