Spent an entire week taking cold showers. Was told everyday for seven, straight days, “should be fixed tomorrow or the next day”. Staff was spotty answering the phones. Our company will not be staying here again.
真實旅客
8 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年9月23日
Tracy
Tracy (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
LaKisha
LaKisha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Allyson
Allyson (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月17日
steve
steve (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月15日
The bathroom had mold and mildew everywhere. All over the walls, the shower, the shower curtain. I didn’t take a shower the one night I was there because I was so disgusted.
Kasey
Kasey (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月5日
Dale E.
Dale E. (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
Jackson
Jackson (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月23日
Kenneth
Kenneth (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月22日
Longer dining hours.
Tommy C
Tommy C (3 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月21日
Even though it was non-smoking, we could tell it had been smoked in. The elevator was broken also.
Bonnie
Bonnie (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月19日
Tammy
Tammy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月19日
My stay was great, room too close to the stairs and side entrance. Constantly nose on families checking in or people going by to get to the pool, due to elevator not working.
DeBorah
DeBorah (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月19日
Great to be back in HUNTSVILLE.
Great place to stay. Customers service was on point from beginning to the end of my trip.
Linda
Linda (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月17日
I Love the rooms they were very comfortable
Kimberly
Kimberly (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月13日
The property was aged and slightly dated, but provided a comfortable stay for the night. The staff was amazing and super accommodating
Shelease
Shelease (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月6日
During our 1 night stay we experienced some issues. We asked for another set of towels because we had 3 people.
We were told they didn’t have any because housekeeping did not come in the day before. Sorry was the only word uttered. No solutions, no let me see what I can do etc. When asked if we could have pool towels we were told no. When asked if they could get some from an unoccupied ro, we were told no. We gave up and decided we would have to relegate to using hand towels to dry off after our shower. Then found there were no extra blankets/sheets for the sofa bed. Went to ask for those and was brought 2 sheets. No blanket. About an hour later, we got a knock and towels were delivered. After we figured it out our own. Also this is a motel. A motel. Go elsewhere!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月4日
Marco
Marco (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月1日
Refused refund after saying it was no problem
Called prior to booking to see if a room would be ready for early check in. They said yes so we booked the room. When we arrived 15 min later they said the room wouldnt be ready for 3 hours so i asked for a refund. They said thats no problem just call hotels.com. I booked another room at a hotel who had a room ready. When i called for a refund they called the hotel to confirm. The hotel called me a liar and refused to refund me!! Stay away from this place!
Matt
Matt (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月29日
Joey
Joey (7 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月29日
I gave a lengthy review to Marriott directly. My issue with Expedia specifically, is that the hotel clerk said that the complementary breakfast (not even coffee), was not included since we booked through Expedia.