We will be trying to get our money back. Left after one night of a 3 night stay for another hotel. The hotel was essentially a homeless shelter.
Horrible smell on entire floor. Bottle opener affixed to the inside of the bathroom door??!!
Ripped, dirty carpet. Stained windows. Bugs in room. Indifferent staff.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月25日
What a shock
The hotel room was ok but the lower floors of the hotel was a homeless shelter! I was not ever threatened but I had an uneasy feeling staying there. It was a good price and a great location but I don't think I would stay there again.
Michael
Michael (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
Okay for price
The hotel was clean, the breakfast was so-so but the price was fair for service, one thing is I felt the area might be a little unsafe but the hotel had security guards, I would use the hotel again but not go walking around at night in the area
James
James (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月19日
Very Ran down and smelly
We forgot to take pictures as we were heading out, but the whole place was very dirty and run down. Breakfast wasn't ready on Saturday morning when they said it would, so we had to go buy breakfast. The lobby smelt like cleaning product the whole time. All the metal in our room (curtains and shower curtain hanger, mirror in bathroom), and there was a gap in our front door so large you could kneel down and look into our room. I know I don't have any proof of this, but I can't be the only one who has said this.
CONRAD
CONRAD (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月18日
My Last Stay Here
I have stayed in this hotel several years ago. It wasn’t one of the Ritzy hotels, but it was cheaper than the others and I had booked it from looking at pics online. The neighborhood is in the part of Downtown Louisville where a lot of homeless are and near the hospital. You hear an abundance of sirens (no matter what time of day it is.) Fast forward years later I decided to book for 1 night, because I enjoy Jerry Green & his band and that’s where they perform. When I entered to my surprise the hotel was in worse condition than I would hope for. The carpet is disgusting throughout the hotel and the smell when you enter the lobby was unpleasant (to say the least.) I didn’t take a lot of pics, but they should renovate ASAP!
Catherine
Catherine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
Peter
Peter (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月6日
Joshua
Joshua (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月4日
Heather
Heather (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Donna
Donna (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月30日
Horrible
The front desk man was horribly rude, the security people were equally as rude. Didn't even stay 2 if the 4 nights and still waiting for the manager Kris to be reachable because apparently no other person can speak about of process refunds. Was charged a damage deposit which was NOT mentioned and that was charged 2x. This was the most horrible hotel stay ever! Would NOT recommend!
Our stay was perfect We went foe the ball game and to see and do Louisville. The hotel was centrally located for our needs. Our room was very clean and the bed was perfect. We had an ice maker on our floor and the tv had the other games on. We didn't eat at the hotel. Parking was plentyful. We had no problems at all...WE WILL STAY AGAIN!!
James
James (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月24日
Nicole
Nicole (5 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
This is an atypical hotel. I enjoyed my stay. The staff was down to earth and friendly. The hotel has no pretense. Felt like a real throw back to a better time. And the fried chicken lunch is an amazing bargain and very good. Thank you all.
Michael
Michael (5 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月23日
At least half the hotel turned out to be a homeless rehab center, with random boxes stacked in the reception area and down the hallways, where people loitered. The physical hotel had a pleasingly retro feel except for the food areas which were unmanned and looked barely stocked. It did feel clean, and the staff was nice. People loitered and sat drinking on the streets around the hotel and there was nothing to walk to but a McDonald’s. The parking lot did have an attendant but my spouse did not feel safe so we never checked in and went to another hotel for the night though it was too late to cancel. If I was alone I probably would have stayed the night, but I can’t say I wasn’t a little nervous too.
Dudley
Dudley (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月22日
Etwas in die Jahre gekommenes christliches Hotel mit wohnungslosen Menschen in den Stockwerken 2-7 und einem brauchbaren Hotel darüber im 8.-12. Stock. Recht freundliche Mitarbeiter. Frühstück ist einfach.
Zimmer mit altmodischem Charme, Straßengeräusche dringen so halb durch die Fenster. Ohropax empfiehlt sich.
Ralph
Ralph (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月21日
Amanda
Amanda (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月21日
Avoid at all coat spend lottle more u will want to leave after few hours