Nice n new decoration - very comfortable!
I really like the onsen
Phillis L
Phillis L (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
sau ching
sau ching (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月17日
Winnie
Winnie (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月17日
Best
The best hotel in hakuba!
WEN HUA
WEN HUA (5 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年10月10日
Lap Ki
Lap Ki (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年6月13日
極佳的酒店
極佳的酒店,極力推介。
Wai Man
Wai Man (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年5月23日
環境舒適,溫泉很好,是遊覧完立山黑部休息一天的好地方,酒店外就是扇澤到信濃大町的巴士站
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2023年5月1日
Good
WAI KEUNG BOWIE
WAI KEUNG BOWIE (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023年2月13日
Good, but dinner not good
Heung
Heung (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025年1月14日
I’d rather be closer to the action
Went in peak skiing season, felt like a ghost town and no vibe. Daily shuttle service was only one time per day and came back too late. Rooms are just average. Staff only speak when they’re spoken to, polite but not really informative. Food was the worst we’ve had in Japan. Once you’re at the hotel, you’re stuck! Unless you have a car I wouldn’t recommend staying here. If you have a car… and can be bothered driving 40 mins each way to eat after a day of skiing… then maybe
Sarkis
Sarkis (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月11日
Had to stay here as changed dates for skiing holiday.
While this hotel has shuttle buses to the ski fields it is quite some distance and not ideal.
Bought breakfast and dinner package- for four days it is monotonous and not great. Really think they could do better with their food offering
Service from staff and hotel condition were generally excellent
Charles
Charles (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
The helpful staff and wonderful view situated amongst nature were the highlights, along with the fantastic onsen.
Wonderful hotel close to the entrance to the alpine route.
Rooms are beautifully appointed. Beds are very comfortable and have soft and hard pillows available on the bed.
Onsen is clean and offers both indoor and outdoor option.
Customer service is excellent. Front desk is efficient , courteous and helpful.
Food at restaurant is excellent. Buffet has many Japanese and western options. They are very good at addressing allergies and food presences. Highly recommend to add to your booking the evening and the breakfast buffet ( it’s is not only delicious but also much cheaper than adding at hotel).
Highly recommended!
Yael
Yael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月28日
Hideki
Hideki (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月20日
Thank you Shu receptionist for so much help and assisting us with coordinating our next day travels to Tateyama alpine route! Hotel is very convenient for stay over and access to Ogizawa station.