2/10 欠佳
2025年1月19日
Horrible front desk service & room service
When I reached the room I found food left in the refrigerator, glass wear was dirty. Shower was dirty. Room service was horrible. First meal I ordered was a 10 ounce chicken breast what they served was a 4 ounce breast and charged $38 with a 22% service charge for room service. The second and final order was breakfast. They forgot the poached eggs (main item) then they brought the two poached eggs and when I cut into them the whites were extremely runny…extremely runny!! Showed the front desk the video and I was insulted, ridiculed and asked if I ate it. I said no but I ate the muffin, ham and had brown. For this I was changed $27. The front desk including the manager Ray was the rudest I’ve ever dealt with.
Larry
Larry (2 晚商務旅程)
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