Very uncomfortable. The pillows were so bad that we asked for others and they only had one available which was just as terrible. When we checked in we were told the room we selected wasn't available so we had to go with a different one. The layout was awful. The next day we requested to change rooms and we did. Much better layout and roomier but the pillows were the same, terrible. I have never stayed at a hotel with such awful pillows. The mattress of the bed kept sliding off of the platform. The entire hotel was damp feeling and stuffy. No paper towels in the lobby bathrooms and the soap dispenser was empty. Overall it was a gross stay. The staff was great, just the accommodations were not.
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Whitney
Whitney (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Cynthia
Cynthia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
John
John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
Andrew
Andrew (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Staff was very friendly & helpful
Dionicio
Dionicio (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Cynthia
Cynthia (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
Jessie
Jessie (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Cynthia
Cynthia (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月6日
Room not guaranteed
First things first, we used Hotesl.com to book but the room we had paid for was not available and moved us to smaller beds. I would NOT suggest booking this hotel with this app, they don't respect it. Also, the carpet inside of the room was wet. I kept having to change my socks. The third thing is that the rest room smelled bad, as if someone had just used the toilet or vomited inside of it. Last, the beds kept shifting and were not comfortable at all. Unpleasant stay and I would definitely not come back here again or refer anyone to this place.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
Juan Carlos
Juan Carlos (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Gwendolyn
Gwendolyn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Good place to stay
The staff was friendly and the room and hotel was clean
Ronald
Ronald (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Brian
Brian (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Not so sound sleep
There was a lot of stomping and noise from the people in an above room. I called the front desk twice and was told they would do something about it but nothing changed. It went on until 3 in the morning. Got now sleep.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
Destiny
Destiny (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Room was cozy, wallpaper and decorations seemed cheap and weird but overall served it purpose of staying overnight.
Samantha
Samantha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Meighan
Meighan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
very good location, clean room, comfortable beds
roberto o
roberto o (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月2日
Just ok
The check in person was either high or drunk. Don’t order food from the bar unless you have an hour and a half to wait for microwave food. Other than that it was a decent cheap place to stay. Rooms are small but it does the need to sleeping. AC was 60 all night and it only got down to 72.
Roy
Roy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月10日
XiaoQiao
XiaoQiao (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月8日
The staff was very friendly. I had no issues with the employees that work at Aloft. My issue was with the cleanliness and inconvenience with the room/elevator. As far as my room, the sheets smelt washed but there were stains on them from previous guests. Found what looked like a pee stain on one on the mattresses as well. The TV mounted on the wall was crooked. The drain in the sink was broke, I had to fix it myself. The shower was dirty looking. The walls are really thin, there was a guest in the room next to me yelling at the top of her lungs at 1 in the morning upset throwing things up against the wall and around the room, slamming doors for about 30 minutes (I have video proof). The button in one of the elevators to get to the floor level is broken or jammed so I had to use the stairs a couple times because the other elevator wouldn’t open at the same time as the one with the broke button. The location is great and all but I would not stay at this hotel the next time I come back for the reasons mentioned above.
Marquis
Marquis (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月8日
The room was dirty. There was food under the bathroom cabinet. The bathroom wall was peeling away and falling on the ground. There was a hair on the towels. The bed was not king size as requested, and one of the lamps didn’t even work, not to mention the food and the fingerprints All over the drapes I brought all of this to their attention and was offered clean towels