The only criticism I have is with the staff who are WAY TOO KEEN on pushing guests to dine at their restaurant. One day I bumped into a girl whom we met on day one, and the only thing she cared about was whether we had dinner at their pricy restaurant (EUR40+ for 2 course). I said no we had reservation elsewhere - that's the end of the conversation, she to turned elsewhere. Too obvious there is a commission involved. Another incident - the front desk manager pushed us (at check in) we should have dinner in hotel on first night because the second night the restaurant will be busy due to a wedding and they had Italy's no.2 best chef in! Well - the second night the whole restaurant was quiet - no wedding. Too many lies on this point!! Other than that an enjoyable stay. The pool is real good (but no place to get changed, the change rooms were locked). Beds were a bit too soft, but tolerable. Proximity within walks to boat to get into town in Como, and close to nice little town Cernobbio, which cannot be missed!
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
José Carlos
José Carlos (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月8日
İyi otel
İyi otel
Donus
Donus (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Amazing modern hotel with lovely food options and breakfast. Underground car park great for super cars.
Luke
Luke (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Stephanie
Stephanie (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月1日
Wonderful stay at the Sheraton Lake Como. Hotel and restaurant staff were professional, friendly and willing to respond to any request. Property was clean, quiet and located in a great location. Room was comfortable, clean and up to date. Only knock was the cleaning staff failed to refill body wash and conditioner dispensers in the shower. Didn’t notice until the last day when showering! Should not have happened. All other aspects of housekeeping staff were excellent. Overall it was a great place to stay while visiting Lake Como.
James
James (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月25日
Kashi
Kashi (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月24日
Gary
Gary (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月22日
loved everything
Nicholas
Nicholas (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月19日
Happily Surprised!
Trisha
Trisha (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月18日
Antonio
Antonio (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月13日
Nothing Special !
Several of the ladies working the check-in desk were rude and in my opinion dis respectful to my wife at times
Ralph
Ralph (16 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
Willibald
Willibald (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月31日
Sourabh
Sourabh (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
The most stunning hotel I’ve ever stayed in. Everything was perfect. So quiet and peaceful and the pool area was divine.
Breakfast was amazing and the staff were great. Will definitely be back.
Hannah
Hannah (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月27日
David
David (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
Hans-johan
Hans-johan (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月16日
Rilassante
Hotel di buon livello, degno di tal nome
Vincenzo
Vincenzo (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月15日
Great hotel. We loved our time there.
Ximena
Ximena (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月14日
Had an amazing couple of days staying here. The hotel was very clean and comfortable and the pool area was great for cooling down in the hot sun. Easy to get into Como or other towns using the local boat or bus services.
Chris
Chris (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月14日
An expensive meal in a morgue
Hotels is what you would expect for the price. The problem is the staff, in the posh restaurant. Too young, inexperienced and seemed scared of the customer. The result is an expensive meal in a morgue where cutlery is thrown down on the table and you have to say “no” five times to the pricey wine list. Food was good - the staff let the chef down. So my advice is stay but eat in the cheaper restaurant.