During the spring break, there were a lot of people, and the service wasn't particularly perfect, but within understandable limits, overall it was very good. The room was exceptionally clean!
SHISI
SHISI (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年2月24日
Tao
Tao (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
Excellent service, clean everywhere, very friendly staff, exceptional food
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
Romeo Angel
Romeo Angel (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月26日
Hardly any sun!
It was good but the weather was not as it rained everyday!
Gilbert
Gilbert (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月17日
Gail
Gail (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月15日
Nasser
Nasser (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月12日
Esperaba más de un Hilton
El hotel está renovado, bonito. La comida no es la mejor, pero el servicio si es malo. El equipo de animación y del spa muy amable, pero lo que es meseros y hostess del buffet fatal, eran groseros, contestones y poco resolutivos. Las habitaciones tenían mucho polvo y una de las 3 que reservamos olía a caño.
Ivan
Ivan (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Linus
Linus (9 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Hochan
Hochan (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Lidiya
Lidiya (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月6日
Horrible service from staff and food awful
JENNIN QUIROZ
JENNIN QUIROZ (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月6日
Great restaurants, amazing staff, beautiful beach
Jillian
Jillian (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月5日
Did not like the balcony did not specify when I booked it that it was only a small stand up only no chairs available food was just okay
Linda Ann
Linda Ann (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月5日
Everything is good.
Igor
Igor (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月5日
very clean, all the staff friendly and helpful. pools very clean and lot of staff around to help and serve for the best experience ever.my daughter lost her mickey mouse toy in the bed sheets, they call us a few hours later that they found a mickey mouse toy.every day the room was clean, towel changed.highly recommended
Aurora
Aurora (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月5日
It's good, not great. Traveling with familiy and small children it's a good options, but there were some problems: The kid's pool area doesn't allow for adult to slide with their children (understandable, but having a 1.5 yr old kid and him not being able to slide on his own was a bummer as this was a reason for picking the hotel).
The kids clun or playground is closed a whole 2 hours from 14:00 to 16:00 which is a very bad time to close it and we were not able to have our kids use it as they were "too full", not even with us there to play and supervise our children. They stated they were too full despite the fact that the outdoor playground which HAS to be accesed via the kids club was completely empty. Again another reason for picking the hotel not usable.
Food was good, staff were nice although understaffed in the pool area and the beach is great.
Another thing we did not appreciate was a wedding taking place making massive noise at night and during the day they have really loud music (not from the wedding and I know some people enjoy that), so it's not a relaxing hotel to enjoy the beach, it has more of a party hotel vibe on the pool.