This hotel desperately needs updating and a mold inspection fast. The rooms and hallways smell like mold and we found what appears to be mold behind the headboards. I would never stay again. They have to be aware of the mold/moisture situation and haven’t taken care of the issue that MULTIPLE reviewers have complained about. Sadly I was in town for a concert and I doubted I’d find another room at a reasonable price
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月24日
Amanda
Amanda (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月17日
Richard
Richard (6 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月8日
Mabeany
Mabeany (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月1日
Gruesome sight
Upon arriving we were given our room keys. We proceeded to the elevator and the elevator was filthy. The floor inside the elevator looked like it had never been cleaned. We get to our floor and step out of the elevator and to our surprise the hallway was stained & dirty. We proceed to our room and opened the door to a horrible smell of mold and mildew. We entered the room and started to look around. My husband noticed that the chair to the desk looked liked chocolate was smeared all over it. Then he proceeded to the bed upon looking at the bed he noticed that the mattress had a huge blood stain on it. It looked as though someone had been seriously hurt in that room on that bed. He immediately called the front desk to have our room changed. Upon entering the 2nd room. We noticed that the housekeepers at this location aren’t held to the highest standards when it comes to cleanness. Our room wasn’t very clean at all & we decided that we were fighting a loosing battle and call it a night.
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
check in was smooth. attendant was very polite and professional
richard
richard (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Jodi
Jodi (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月21日
Downstairs lobby is nice but the elevators seem slightly dangerous. Got out the elevator Smelled like mold in the hallways with dehumidifier's everywhere got into the room was musty. Half the lights didn’t work, tiles were falling off the wall in the bathroom, TV had 2 channels Asked for another room was told nothing available. Guess you get what you pay for
Shane
Shane (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Not many television channels. Low pixel quality.
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年9月18日
Jose
Jose (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月10日
Pino
Pino (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月7日
Unhappy in Hialeah.
Bad odor upon entering. Toilet overflowed. Plummer came immediately. Told us the toilet problem had started in upper floors. He came so fast when we called for help it was as he was expecting trouble. Room was damp and humid. Bed was awful..too high and too soft. Bad bad experience. Never again. I am disputing the charges, not what I was quoted when I made the reservation. I talked directly to the hotel to book the room. $125.00 , 2 nights less Senior Citizen discount. Was charged 282.00.. where is the discount?
Front desk run by inexperienced kids. No manager on duty.
DENIA
DENIA (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月6日
6 days. Only 1 day housekeeping forgot to clean room. Reception provided me with coffee pods.
Arrived with 3 police cars blocking drive up. Receptionist couldn’t tell me what happen.
Hortensia
Hortensia (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月5日
Rosa
Rosa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月3日
5th Booking
This was my 5th booking at this hotel. My son attends STU which is about 15 min from the hotel. I've chosen this hotel because it fits within my budget, the location is close to several restaurants and Walmart is conveniently located along with several other places I need to run to. It's always clean there and housekeeping is friendly, and my check-in process is simple, easy and quick. As of right now this will be my go to hotel, when I'm visiting my son for the weekend.