Evening front reception staff on our first night were unprofessional and rude. The Manager promptly responded however, and corrected things. Good location. Need to improve food and beverage options in the hotel, eg. perhaps offer a way for guests to purchase dessert/coffee/after dinner drinks in the lovely lobby area or to go.
lisa
lisa (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Hotel Otimo! Muito espaçoso, limpo, equipe da recepção muito prestativa, receberam meu pedido via amazon tranquilamente, organizados. Super indico esse hotel! Bem localizado ainda por cima! Em frente ao shopping, e otimos restaurantes , e perto do trem
Gabriela
Gabriela (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
Just okay..
Not convenient at all for a family with a small child. No bed protector, no playroom, no kids menu.
Besides, in-room menu was poor and not healthy. Breakfast reasonable although.
Sandro
Sandro (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
Gott hótel með góða staðsetningu í Boston
Herbergið var fínt en vantaði uppá þjónustu
Vorum 4 fullorðin og fengum eingöngu 3 handklæði og 2 sloppa og 1 lítinn sjampó
Eitthvað við fórum í lobbí og báðum um að laga sem var ekki gert
Samt gott hótel með góðum rúmum
Haukur
Haukur (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月9日
John
John (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月9日
Very Good Hotel, OK Room
Clean room. Fridge in room made noise - needed to shut it off the quiet the room
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Amazing location
Amazing location with huge access to shopping and eating