Hotel Derek is being closed down. And yet it is somehow still available to reserve? No amenities are available, there were hardly any workers, everything was dirty, it smelled so bad, there was a bandaid in the refrigerator, the bathtub would not drain. Everything was in terrible condition and it should not be available to guests.
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月12日
Hotel is about to shut down.
Hotel is about to shut down. In its last days and it was not good.
Thomas
Thomas (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月27日
Worst stay ever
Horrible, worst experience ever for a supposed luxury hotel, extremely upset with what I was charged I could gave stayed at a Holiday and had better room service, shower, toilet, elevator waa horrible and old.
Daniel
Daniel (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月17日
Yves
Yves (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月12日
Hotel muito ruim.
Café ruim.
Fabio
Fabio (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
Me and my went to have some alone time at the bar and pool which neither was available per the manager they have informed you guys of the amenities not being available for what i oaid i could have went somewhere where i get it all. Parking only had valet there wasnt any other option due to them closing in two weeks smh
stacy
stacy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月1日
Jacquelyn
Jacquelyn (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月19日
Didn’t like anything but the valet people, hotel amenities all closed. Smelled like sewer inside hotel.
Alicia
Alicia (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月14日
Everything was shut down and I was told the balcony room I had prepaid was unavailable. they did not credit me anything for the room downgrade
Jeremy
Jeremy (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月11日
The staff were friendly, but what i didn't like was no one told us due to them renovating at the end of the month none of the amenities weren't available, which left us scrambling to find somewhere to eat breakfast. It was no pool or fitness center to decompress at the beginning or end of each day. Maybe once the renovations are done it will be a much better place to visit
Kennidra
Kennidra (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
David
David (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月5日
Holly
Holly (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月4日
Falon
Falon (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月2日
There was no water (something about the city), the pool was closed (no notice while reserving). The great pictures of a lively bar/restaurant where fake (the bar/restaurant) was closed.
Overall, the stay was OK, but far below what they promised and far below what one would expect for two hundred dollars per night.
Rodrigo
Rodrigo (2 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月2日
DO NOT STAY HERE! We missed a flight at IAH and booked Hotel Derek for the night The rate was $$$ parking. Upon arrival the parking garage was filthy and seemed very unsafe so we chose valet park. We also noticed that several guest seemed to be there on an hourly rate! When we entered the hotel a strong smell of gas or something was awful. We pre paid through Expedia or I would have demanded a refund. The room was filthy… dead roaches, non working bathroom door and just not clean. I know this hotel has been bought out, but they should close until the renovations are complete instead of advertising as a 3 star boutique hotel
Jennifer
Jennifer (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月28日
DO NOT BOOK THIS HOTEL PEOPLE.
If you are out of towners and dont kno Im telling you now this property has went down tremendously. The area is great but the hotel is a BIG NO. The pictures shown are 15 plus years ago with the same dirty nasty furniture. The room furniture is torn up and worn down. I live here and didn't kno until after booking and checking in how poorly this hotel has went down and also closing down soon. I was able to get a refund rite away and book else where.
laquitta
laquitta (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月28日
The surrounding area is not the best
Kenneth
Kenneth (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月27日
Angel
Angel (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月27日
The hotel needs to have clean sheets and the bathroom needs to be more clean
Tehseen
Tehseen (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月26日
Daelena
Daelena (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月26日
Zawadi
Zawadi (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月26日
the hotel was quite for the most part. The garage is 30$ per night which is high for parking. But since you pay 30 dollars you would think they would allow you to park on a lower level they blocked off floors 1-5 for valet … secondly once you make it to floor 6 it’s no lights on that level it’s dark which is also a hazard. not to mention trash and wrappers all in the garage.
incidentals are 100 per night which is a little insane yes it’s returned if the room is good condition but still. Third the staff was friendly I was unaware of the 100 per night incidental and the receptionist at check in helped guide me that. overall it’s cheaper and nicer places to stay it was experience given the history but I don’t suggest driving your own vehicle or parking there. plus they do have a security guard driving but they was on they phone there entire time.
Daelena
Daelena (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月26日
Not recommended , worst experience i have, parking is expensive