2/10 欠佳
2024年12月24日
Rude staff, a place to avoid
Here I had the worst experience ever in terms of accommodation. That the room looked different than on the photos was not the biggest problem. I had booked it for two people as I wanted to stay there with my girlfriend who is a Cubana. I was hoping I could check in earlier than her as she had to work. When I arrived no one was there, the manager came after a while and I was able to check in. When my girlfriend arrived the manager stopped us and asked in a really unfriendly way where we are going and told me I could only stay in the room alone and called my girlfriend a “girl from the streets” and that we would have needed to check in at the same time. I can understand that it is necessary to register everyone who stays at the place, but that could have been done for my girlfriend at the time when she arrived. What’s more, if it is true that Cubans are not allowed to stay at the place then that is racism. At least that is what I understood as the manager only spoke Spanish. Anyway the point is not what the rules are, it was about that the manager has been very rude. I think the problem could have been solved if she would have been friendly
Bastian
Bastian (1 晚行程)
Hotels.com 真實旅客評價
