The staff was great for the most part but the room was a mess. When we arrived to our room it was all disheveled. The dresser and night stands were not in the proper places and moved aways from walls. Then the bathroom/shower handle broke off after 1 use so we weren't able to shower again. Reported to the manager on duty and he refunded our extra check out our fees. And provided a ride to airport after we were told we weren't going to be able to be taken THIS PLACE NEED SOME REPAIRS DONE TO IT!!
REBECA
REBECA (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月8日
Sherley
Sherley (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月24日
When we got to our room it was cold. Not unusual except that it stayed cold. We turned the thermostat way up but it didn’t change. Finally we decided we shouldn’t have to put up with it. We went to the front desk and they changed our room. It took awhile to warm up but it got there. In order to turn on the shower I had to stand in it and was immediately blasted with icy water. The handle had to be turned to the left for warm water.
Richard
Richard (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月24日
Loud club music until 2am
Loud bass music until 2am from a neighboring business. You could drown out the sound with some ambient sounds from a phone but you could still feel the bass in your chest. Room fan in the heater/air conditioner didn’t work. So it could help to drown out the music. Carpet and bed spread were dirty and damaged. Shower was barely warm.
Jeremy
Jeremy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Krystal
Krystal (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月17日
The room smelled like “DOG”. I had “NO TISSUE” when I checked the bathroom. I also killed “3 ROACHES” in the middle of the night. When I informed front desk she didn’t seem surprised. I will NEVER EVER STAY there AGAIN!!!!
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Solo Trip
Very clean Good Smelling Hotel I have no complaints! But that I couldn't stay longer the bed was awesome the room was clean and comfy I will stay here again if in the area!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
ERIC
ERIC (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月9日
Carla
Carla (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
The hotel was average but good for the price. Internet was spotty at times on the second floor but on the first floor worked good.
Ronald
Ronald (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
Samantha
Samantha (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Coffee maker did not work and Air Conditioning could not be shut off but was able to turn the temperature up so as not to freeze. Bed was comfortable and everything else worked fine. Overall not bad for the price.
Ronald
Ronald (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Oscar
Oscar (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
DLC Construction
DLC Construction (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月29日
Could be managed better.
There has been an issue with check in the last two time ive stayed at the property. The first time rooms were not ready to check into after 3PM check in time. The second time the systems were malfunctioning and it took almost 45 minutes to get checked into my room. The second visit the hallway smelled like Marijauna, and the room smelled sour. So bad I went to CVS and bought air freshener for the room. I sprayed before I went out for the evening and by the time I got back to the room the sour smell was back. I reached out via text message about the issues but the manager never responded. Could definitely be managed better, its not a terrible property but more care could be put into the way the hotel is presented and run in general. Just my opinion.
Willie
Willie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Tijuana
Tijuana (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月27日
Cleanliness
The staff was nice.
The room comfort was ok, but it seemed like the rug hadn't been vaccuumed in quite some time.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Willie
Willie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
don
don (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月24日
Gross!
This building should be dmolished.
Ron
Ron (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月21日
Try to avoid…tolerable if no other good choices
This place is on the “other side” of the highway…reasonable price but…ugh…did not feel real clean…kinda oogy…would not stay here again unless desperate…in this case it was a price sensitive late in the discussion booking and we didn’t have many options that were real close to CLT Airport