It was cold in Chicago and the furnaces definitely could not keep up with warming the room it was cold the whole time. The sink was at the level of my thigh...it was ridiculously low. The hotel was short-staffed, there was no coffee anywhere in the morning offered... There was hair on the bathroom floor that was not mine.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Christina
Christina (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
William
William (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Cozy and comfortable
We took an unexpected trip. The accommodations were excellent, the lobby was decked for Christmas, and Poor Phil's restaurant was really good. The bed was comfortable with the perfect temperature blanket. We slept well under trying times.
Nancy
Nancy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Great choice
Lovely property in heart of beautiful Oak Park. Clean quiet and comfy. Two restaurants in the building and a wonderful wine store across the street. Easy free parking. Great facility.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Beautiful hotel, walkable area.
We have stayed here multiple times. A beautiful, older hotel. The area is very walkable and safe. We love staying here.
Katherine
Katherine (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月14日
Small
I didn't have much of an issue with the property but I will say it is extremely small, not even boutique small. You literally have to stand behind the bathroom door to close it. The sink is outside in the room which doesn't leave a lot of privacy. Limited staff so housekeeping is a change of towels thats it. Water machine broken on floor. I would only do a night stay, that's it. It did have a small fridge and microwave.
Stephanie
Stephanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Jorge
Jorge (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Kiegan
Kiegan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月4日
Avoid
We reserved 4 rooms for ourself and family due to the location. It was convenient to our sons wedding venue.
We received late check-in upon arrival because they were short staffed and our room was not ready.
The night before the wedding, our room key did not work. The front desk said they couldn’t get us into our room until the morning due to a battery issue with the key box. They have us another room for the night however, we had nothing but the cloths on our backs. We slept in contacts, no toiletries, no cloths for the wedding, no medication for the night due to everything being in our locked room. We were able to get into our room the next morning and hurried to get ready. We requested a one night refund for our room and inconvenience. We were told it would be handled since we spent over $1400 in rooms.
You can imagine our surprise when a check for $50 arrived in the mail as compensation. I was not surprised that the manager never returned my two phone calls to discuss.
I recommend everyone avoid this dump. The staff was rude and unhelpful. If I could give zero stars I would.
Andrew
Andrew (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Great stay
The rooms were clean. The staff was very friendly and helpful. If we coming back to this area we will definitely stay here again.
Richarda
Richarda (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月23日
Joe
Joe (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
A classic yet comfortable hotel
We love the Carleton and have stayed here before. The lobby was lovely, decorated with seasonal displays and lights. It was quiet and peaceful. Our room was beautifully clean and very comfortable. The young woman who checked us in and also checked us out was very pleasant, professional, and helpful. We really like being able to leave our car in the Carleton lot, walk a short distance to the train station, and hop a train to explore downtown Chicago. We definitely plan to stay here again!
John
John (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
I checked with the hotel the night before arrival and found that for the second time in two months Hotels.Com had cancelled my booking in error. The staff member, Ronnie, rebooked my room and even offered a better rate than I had for the minor inconvenience.
Dwight
Dwight (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Marie-Elise
Marie-Elise (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
A grand old lady of a hotel
The Carleton is a lovely old place in an excellent location. You are steps from all that downtown Oak Park has to offer as well as the Green Line for trips into Chicago. It's a bit run down and could have been a bit cleaner. I appreciated the larger room with the kitchenette.
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
Christine
Christine (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月3日
Debra
Debra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Highly recommend :)
The stay was amazing, it was very clean and welled organized i’m a satisfied customer, I will book more reservations with you’ll in the future when I want to just get away me and the kiddos also my kids loved it as well :)
Daquanta
Daquanta (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Old school classy
Great room, it was clean, and had plenty of space. The hotel felt classy, but old classy, which is cool. Front desk was friendly. Bar down stairs had a great burger, and beer too.