I am not one who usually write bad reviews but this was the worst stay I’ve ever experienced. Our first room was dirty with a weird smell. We were going to let it pass until we saw 4 different roaches on the wall and bathroom floor. They changed our room to a room down the hall and I only accepted that because my grandmother also stayed next to us and she said she didn’t see any bugs so I took it as it was just that room. We got to the new room just to have limited hot water and the heater releasing cold air. Half the plugs in the second room didn’t work , the tv in the first room also didn’t work. Just an all around disappointment. I received %15 off but I feel like it should have been more. I’ll kindly never stay here again & I wasn’t the only guest who had problems.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月26日
Roach infested
This hotel is disgusting our room was infested with roaches
Kellie
Kellie (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Amiracle
Amiracle (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Kimberly
Kimberly (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
The room was disgusting
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Seowung
Seowung (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Chateris
Chateris (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月14日
Rubén
Rubén (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Jessica
Jessica (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月9日
Carlos
Carlos (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Jimmy
Jimmy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月4日
Trang
Trang (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Della
Della (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月2日
Never book here
The hotel needs major repairs! It’s disgusted and dirty. The rooms are dusty with dirty furniture. One of our rooms has actual dog poop on the carpet. We all were very itchy and are sinuses were very inflamed throughout our stay. From the lobby to the floors of the hotel it’s disgusting and unwelcoming. Needs new management or to be torn down and rebuilt. I have stayed at different locations but this one FAILED the Sonesto brand. Terrible experience.