The people were very friendly. The bed was uncomfortable and the pillows were miserable. Room didn’t have a microwave. The upgraded WiFi code I was given did not work, so I didn’t get to use the upgraded perk.
真實旅客
7 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月22日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Carin
Carin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Quiet Oasis
The resort was a quiet oasis with beautiful Southwestern colors and architecture. Pleasant pool with a hot tub tight out our door in our coutyard and a larger kids pool in the rear of the resort with slides and a restaurant.
Jane
Jane (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Norberto
Norberto (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月11日
Tim
Tim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Jeffrey
Jeffrey (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月9日
Horrible experience
I am currently still at this hotel up at 3am and can't sleep because I have changed rooms 3 times and looked at 4 different rooms and this last one I noticed the door won't lock. This has been the worse place I have ever been to in life. I am traveling with my autistic daughter who was already upset about the multiple changes so when I got her to bed and noticed the door wouldn't lock I decided to just stay awake after being told I didn't know how to bathe and I'm supposed to stand in dirty water let the shower drain then wash my feet off. I wouldn't wish this place on my worse enemy. The only upside is the waterpark I would never recommend this hotel and will advise anyone stay away so not stay here.
Kisha
Kisha (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
Kimberly
Kimberly (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Eugene
Eugene (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Julius
Julius (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Janell
Janell (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Great spot for family fun!
Everything was spot on and as advertised.
Justin
Justin (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Jeff
Jeff (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月19日
Disappointed
Booked 4 nights at this "4 star resort" for my daughter and I. It was a repeat stay for me but my memory failed me and I forgot how disappointing it was. I won't be returning.
The carpet was stained, the couch was uncomfortable and stained, the furnishings were "motel" at best. The bathroom was so tiny that the door clears the toilet with a centimeter to spare - meaning you can't open or close the door while you are sitting on the toilet.
The shower did not have any body wash, I had to request housekeeping twice because we kept being skipped.
The bed is about 4 inches from the wall so if you need someone to get out of the bed on each side, that won't work for one of the beds (in the two queen unit).
Our room "pverlooking the pool" (laughable) was the hallway that leads to the room is in front of the pool. Our balcony - which I assumed was where we'd be overlooking the pool - actually overlooked the service alley and was in shadow 24hrs/day.
The restaurant service and food were mediocre at best and we went once and didn't return.
All in all, I regret booking here given how many other choices there are and I won't be returning.