This check-in was so very easy. Evan was very accommodating and offering to do anything necessary for me. He wanted to make sure I had a pleasant stay. I felt welcome and safe at the hotel.
Patricia
Patricia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Terri
Terri (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
Quick overnight
The layout of this particular Hyatt chain Is always tricky with the bath area. Way too small but function. The shower needs a good deep cleaning however we had a shower mat. Other than that it was clean.
Molly
Molly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Nice comfortable king mattress, large suite like room, variety of hot and cold breakfast items, selection of drinks in the evening from the bar, friendly staff, convenient location for the zoo and mega cavern. Would stay here again.
Jamie
Jamie (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Tiffany
Tiffany (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
Bathroom leaves a LOT to be desired.
The bed was comfortable. The bathroom was AWFUL. No fan, barely enough room to turn around between the toilet and shower. Very dim and outdated light in the bathroom. The sink (located outside the bathroom) had very little water pressure. No privacy. We were with our children but there was not enough room to change clothes in the bathroom at all. There was an odd smell in the room and the hvac unit was screwed to the wall and plugged in, not a hardwired unit, which was strange as well. Maybe would stay here again when we come for naile but only if we get a good deal from a third party booking site.
Katherine
Katherine (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Debra
Debra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Would go back with pleasure
Nearby bookstore a big plus
Ronald
Ronald (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Edward
Edward (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
hayley
hayley (5 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
Good enough for a place to lay one’s head after a long day of meetings
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Great to have free parking. Clean and quiet with easy check in.
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月31日
Parking nickel and dime.
I was unaware that the property charges $10 a night for outdoor open lot parking until we arrived. When I ask the front desk about a validation for guests, she was quite smug about "your a third party booking, you don't qualify"
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月26日
Could be cleaner.
I’ve stayed at Hyatt hotels before but they were all cleaner than this. Weird stains on the mini refrigerator door, doors scratched and damaged, wallpaper starting to peel in certain areas in the hallway, tiles damaged in the shower, and random hairs on the pillows.
Christian
Christian (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月21日
Chris
Chris (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
Matthew
Matthew (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月19日
Castaing
Castaing (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Just ok
Very nice staff, location was a bit shady, but it’s Louisville, after all.
Pamala
Pamala (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月12日
Cheryl
Cheryl (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Enjoyed our time!
The room had a great living room and workspace area, close to shops and near the highway. My son enjoyed his time in the pool and the pet fees were very reasonable (we travelled with an XL dog) & room was spacious.
Sandra
Sandra (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
Great peopke and customer service!
Alec
Alec (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月1日
My only issue is the bathroom fan situation making the rooms slightly humid and muggy. Other than that, we very much enjoyed our stay for Louder than Life. This was the first place we’ve stayed where we actually felt wanted, which was great! We will be back 😊
Jessica
Jessica (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月30日
we had a party of eight with two rooms... the staff was absolutely wonderful and eager to please. we arrived early (11:00am) for a 4pm check in and the woman at the desk got us in a room within minutes so we had a spot to unwind as we waited for a second room to become available. the breakfast was perfect for we weary travelers of the festival nature!!
seriously a wonderful stay and willing to do so again next year!!