I enjoyed my stay I definitely will come back again breakfast was great customer service was great and my room was excellent cannot complain I felt comfortable and safe and definitely will come back again
Andrea
Andrea (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Everything was nice I enjoyed my stay the food was okay it was relaxing there it was close to a lot of things for us to do the only bad thing was my pillow I didn't like the pillow there.
Spring
Spring (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月4日
Lovely staff, rough housekeeping
From the start, I spoke with someone at the front desk to adjust my reservation (prior to arrival) and they were rude and unhelpful. When I arrived the employee (Shauntee I believe) at the front desk MORE than made up for the previous worker’s attitude; she had excellent customer. She was very helpful and kind. Breakfast was great. Housekeeping was awful. Our garbage cans had likely not be cleaned in many change overs, there were socks and an earring in the pullout couch. The sheets had obvious stains, one pillow case appeared to have blood on it. There were chocolate chips scattered throughout the room. There was no conditioner left in the bathroom (wall pumps). Common areas were nice, and I never encountered an unkind employee face-to-face.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Was nice
Brenda
Brenda (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月3日
Clean comfy, HOT
Great stay, however the whole hotel was hot. Luckily each room has a balcony so we had that door open a lot to let in fresh air. Breakfast was AMAZING!
Audra
Audra (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月2日
Won’t be back
it was the worst night sleep that I’ve ever had in a hotel. The bed was hard and uncomfortable. Overall, the room was nice and the hotel is nice, but none of that matters if you can’t get a good nights sleep.
Deborah
Deborah (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月30日
Too hot too handle
It’s easily 80° inside the hotel without exaggeration and there’s no way to change from heat to air conditioning in your room without calling the front desk . So the first night we literally in the winter, had to sleep partially through the night with the door open to the balcony because we didn’t see the sign that said to call the front desk to switch to air-conditioning. The room next to us had a tiny yapping dog that didn’t shut up for most of the night . Additionally the pullout bed was broken, and there were no extra sheets available in the room to use on it when I was attempting to close it after opening it I found a large pill behind the couch. The front staff completely lacked people skills as well .
Nathan
Nathan (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Check-in was a nightmare due to the horribly rude front desk lady. Only 1 elevator worked so took forever, but it was quiet.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月28日
Our family's room was placed above the pool and while i usually stay here for business during the week there must have been about 100 kids in the pool and then up running the hallway until midnight. Would recommend requesting a higher floor to avoid the noise
angel
angel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Great Holiday Stay
Our stay was very nice! We decided to have a staycation for the Christmas holiday. Although the restaurant was closed on Christmas Eve and Christmas Day and we missed getting room service (which we were looking forward to), we enjoyed the hot breakfast each morning and the reception each night. Also, the price was a steal so we jumped on it! The rooms were clean and comfy and the location was superb.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Deneen
Deneen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Pavan
Pavan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
So relaxing
Everything was clean and perfect
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月15日
Mediocre at best
Parking is awful, we had to park at the nearby Costco.
Staff wasn’t the best but not the worst. Disorganized when I checked in. Bathroom is tight to move around in. Fruit at breakfast was beyond its time-bananas were completely brown. Hard boiled eggs sitting in a bowl of dirty water. Not enough searing in the breakfast area-hotel was booked. Tons of space but needed more tables and chairs.
Veronica
Veronica (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
Risham
Risham (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Greg
Greg (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月11日
Family Experience was “okay”
We were happy at how nice everything looks. But we’re sad to find out the rooms are not able to be climate controlled normally. The first night there was extremely hot. So in the morning we had our balcony door open and within minutes, the maintenance guy showed up and told us we needed to close our door per the manager. He explained that the heating and cooling is very old in the building. So he changed it over to fan only and it was still way too hot for our second night.
On a positive note, we chose to stay at Embassy suites because of how amazing the breakfast is. They did not disappoint. All of the people working there were so kind to us and our children.
Craig
Craig (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Monte
Monte (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Rebecca
Rebecca (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
I love that hotel, only thing is that practically ever surface was dusty like it had not been dusted in awhile.
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月28日
Nice hotel for a business trip
Perfect place to stay for purposes of my business trip. Room was in good condition, fitness room large, breakfast selection good.
Elizabeth
Elizabeth (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Isaiah
Isaiah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Always a winner
Clean, comfortable, free breakfast, free drinks, great staff, all around nice vibe. I never met an Embassy Suites I didn't like
Erin
Erin (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
Bathroom is tiny and needs to be updated but other than that we had a great stay!