Overall good experience. Being so close to Mayo Clinic was very helpful but it’s unfortunate that you charge for parking ($7). The room was nice enough but a number of details stood out- there was an open soda in the fridge; there was no body wash left in the shower; the pull out couch was filthy.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年1月9日
Used to be great before switching to Sonesta.
Quite noisy room, with fridge and on the Shea blvd side. Rooms is a mix between old and remodeled. I stay here only because I have to access the nearby Mayo Clinic early in the morning.
NICOLA
NICOLA (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月7日
Joleen
Joleen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
nice hotel outskirts of Phoenix
Really nice small hotel on outskirts of Phoenix, but centrally located in Scottsdale and near Fountain Hills. Close to great hiking in the Scottsdale Hills. Very nicely decorated has comfortable bed.
Raymond
Raymond (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Rande
Rande (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Friendly staff. Great place to relax
Michael
Michael (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Norma
Norma (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Jana
Jana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
What’s great hotel! This is our first choice when we come to Scottsdale. I especially like the pool and hot tub.
Laura M.
Laura M. (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Alma
Alma (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Great place to stay
Wonderful hotel! The location was easy to find, the staff were very friendly and helpful.
Craig
Craig (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月12日
Kelli
Kelli (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Mayo Clinic
Very close to the Mayo Clinic you could walk if you wanted to. We had a shuttle service that did a very good job of taking me down and picking me up. I would recommend this place if you’re going to the Mayo clinic.
Ernest
Ernest (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Excellent!
We had an excellent stay, was very happy with the cleanliness and wood flooring was not sticky or tacky. Staff was very friendly and we loved the key entry.
REINA
REINA (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
Overall this is a really nice place. Since parking isn’t free and breakfast is pretty limited, it would be nice if coffee was free. Felt a little nickel and dimed, but would stay here again. Nice modern rooms. Not sound proof or pet free though. Could hear a dog barking but luckily not constant.
Haley
Haley (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Derek
Derek (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月7日
Well…. First off.. When i checked in they said there was a $7.00! a day parking fee…
Say What!!??… It did not say anything about a parking fee in making the reservation…. That is a total “ back door move” shame in you Sonesta boss man/ woman… Riduculous! Plus the hotel is out in no mans land, which is fine, but do really need to tack that on.. if you want more money just have it in your rate to begin with! Mercy…!.. They said its been in effect for a year now..( asked another employee, he said a few months.. hmmm)… Thing is i stayed there just 2 weeks earlier , and a couple more times in the past few months.. No parking fee then….??
When i expressed my opinion on the so called parking fee, the lady checking me in literally walked away in mid check in and made the other young gentlemen check me in.. ( He did a great job taking over)…..
The lady that just walked away? Needs a different job!… I would like a response from Sonesta.. If you can merit one…..?
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Staff always friendly and helpful. Very peaceful place to stay.
Michael
Michael (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Andrea
Andrea (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Robert
Robert (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月1日
Disappointing over the holidays
Went over the Thanksgiving Holiday. Booked the room so we could have breakfast at the hotel and wife and I could have drinks at the bar at night.
Bar and restaurant were closed Weds night through Sunday.
Room smelled of cigarette smoke with cigarette butts on the patio.
Left over food and items from the previous guest.
Bathroom had no fan/vent.
The Bathroom for turned the towels grey.
The front desk was nice, but wouldn't give a discount for the closed bar and restaurant.
They did offer a new room that didn't smell like smoke but we had already unpacked after a long drive.
It felt like someone was trying to put lipstick on a motel 6.
The beds and pillows were actually very comfortable and the sheets were clean.
The front desk was nice but guest satisfaction wasn't their primary concern over the bottom line.