Definitely one of the friendliest staffs I've ever met. From front desk check-in, to cleaning staff smiling and saying hello in the hallway, to the doorman/concierge being quick to help us get out safely despite the bad weather. (all this with a large convention in the building keeping everyone very busy!).
Interesting layout with the long curves hallways.
The room was ok. Pretty typical, but still very clean. My only notes are about items like door latches and shower knobs being broken & hard to use. And previous visits we always had a mini fridge that was lacking this time. Minor things really.
Shaun
Shaun (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Dominique
Dominique (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Timothy
Timothy (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月28日
Beware of bottom line
The $137.00 became $267 nice races parking etc were added. OUTRAGEOUS’nn
Amelia
Amelia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Excellent stay. Concierge was extremely helpful and very nice!
Annette
Annette (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月7日
Ok but would not stay here on private trips
Ok hotel with hidden costs (25$/day !?), noisy heating, distant from publicl transport.
In short not worth the high price (325/day)
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Nice hotel
The hotel entrance is very welcoming. The front desk staff was efficient and friendly. The housekeeping team was courteous and went out of their way to say hello. The room was clean. We prefer a blanket on the bed in addition to a heavy comforter so we can use one or both. The heat was inconsistent. I like a fan running continuously to block out noise but the fan did not do this. We could hear conversations from guests in the room next to us- the walls were too thin. Overall the stay was fine. Our biggest complaint was the automatic $25 incidentals fee and the $56 parking fee.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
Rebecca
Rebecca (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Linda
Linda (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月18日
Cami
Cami (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Lynn
Lynn (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Nice clean hotel
ANTHONY
ANTHONY (1 晚行程)
Travelocity 真實旅客評價
10/10 完美
2024年11月1日
christine
christine (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月1日
No Sojndproof
No soundproof at all, no refrigerator, no slipper
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年11月1日
They overbooked. We got there at 5 pm and they didn’t have our room, king corner. They put us in part of a suite. It had everything like a bathroom and living area, but the bed was a size double and it was like sleeping in a warehouse. We asked to move and they moved us to a regular king the next day. The only thing they did was give us breakfast, which we had to hassle about. They charge an extra $25 per day and tell you that you can get that back by purchasing things and they credit you. Awful practice. The room was very small and lots wrong with it. Air didn’t work right, bathroom light made noise and walls are very thin. The WiFi went out every day. When we called the front desk they transferred us to their tech support where they didn’t help me (we are IT people and the WiFi just dropped). I’ve never written a bad review but this was not a good experience at all.