The hotel is actually great. The only issue I had was the room designation. We were in room 402 but I paid specifically for the Swiss Pinnacle room because we wanted be high up but that didn’t happen.
angela
angela (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月1日
Room 2302 has an issue with toilet or adjoining 1.
I only rated it as a 1 for the category that best aligns with maintenance because there was an issue in room 2302. I’m not sure if there are certain rooms that they assign those who book through 3rd party vendors, but my experience was not a luxury one at the price I paid. I messaged the hotel at 2 AM after being awakened by noise from the toilet area. After sending the maintenance people up twice, the 2nd time it was surmised it must be the toilet in the room next to me making so much noise when flushed. Heck, it sounded like it was in the bathroom, in my room.
Telisha
Telisha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
It was amazing
Angie
Angie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Candice
Candice (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Portia
Portia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
María V
María V (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月31日
Ron
Ron (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Brent
Brent (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
BRIAN
BRIAN (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Erika J
Erika J (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Thomas
Thomas (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月30日
Jose Diaz
Jose Diaz (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Lilia
Lilia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Roscoe
Roscoe (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
We had a great stay at Swissotel! The holiday decorations were beautiful, the staff was great, and the room had a wonderful view!
Tashira
Tashira (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
10/10
Loved it. Will stay again. Staffs were extremely courteous.
PRINCE
PRINCE (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Meenal
Meenal (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月22日
PHENOMENAL!!!! It was our first time in Marrakech and will definitely come back again at this Riad. Christophe and his staff were STELLAR! The customer service was top notch. Every single staff was friendly and helpful. We have stayed at many places around the world but the service is the BEST we have ever received. When back in Marrakech, we will only stay here again. Thank you!