poor breakfast quality; the room style and equipment are old and not comfortable
Chung Ming
Chung Ming (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
luis
luis (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
luis
luis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Sheldon
Sheldon (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月11日
Nice hotel
Lovely rooms , decent breakfast , nice staff . The only downside would perhaps be that it’s in the middle of nowhere , but a quick 15 to the airport
Sumit
Sumit (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月6日
Excellent place to stay. Away from the big city. Felt very safe. Would stay again.
Kathy
Kathy (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月4日
Above and Beyond Customer Service
My fiancé and I have stayed at the Hilton Chicago/Northbrook a few times, however, the most recent time was exceptional and I must share it with everyone who is trying to find a place to stay when visiting the Chicago area. I realized I left my airpods behind 20 minutes before my flight boards, and my fiancé got in touch with the hotel immediately. Even though they were not able to find my airpods (yet), the lengths the hotel manager went to try to find them was above and beyond.
Charles
Charles (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月27日
The only thing I didn’t like was them leaving bottled water on the counter then as you grabbed it you saw the tag that charged you $3 if you opened it.
Kim
Kim (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月26日
Susan
Susan (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月25日
I paid $165 each night and paid for another room for my sister. This was a get together to see cousins we barely know and to see our only surviving aunt (96 years old) Stayed three nights. No housekeeping at all! I was told later that if I wanted my room cleaned and towels exchanged, I would have had to scan a code on the night stand and request it through my cell phone! How would I know that? Front desk never mentioned it.
Room service trays with left over food was left in the hallways for over 24 hours! Probably would have been there if I hadn’t complained.
Maintenance was terrible! Toilet needed repaired. Flapper valve would not seal. Maintenance personnel attempted a fix and failed. Every time I flushed, I had to remove the tank lid and manually seat the valve so the water would quit running and the tank would fill for the next flush.
The breakfast buffet was at best a good attempt at a complimentary buffet at a lesser hotels. They charged $26 dollars! Other than a wonderful staff in the restaurant, I went across the street to another hotel and had breakfast there for the next two mornings.
Elevator problems in an 8 story facility. On a good day, one of the two elevators was functional. They actually had a sign explaining that they knew they had a problem and directed us to the stairs. Are you kidding me! I will never stay in another Hilton property especially at that price.
Jerome
Jerome (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月24日
Nice bar with attentive staff. Very clean and large room.
mark
mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月23日
It’s very quiet in a residential suburb
Ana
Ana (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月21日
pool & hot tub out dated, but over all was a good stay
Julie
Julie (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
Clara
Clara (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月20日
Brandon
Brandon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月19日
Muy bueno
Karen
Karen (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
JD's Review
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月17日
ROBERT Eugene
ROBERT Eugene (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月16日
Misty
Misty (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月12日
A nice place to stay with family with kids it is safe
Brandon
Brandon (6 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月12日
Irene
Irene (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月12日
It was close by everything a location. It is quite neighborhood